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  1. #1
    Star Lounger
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    Problems Sharing a Printer

    I have a Cannon MG3120 printer attached to my desktop via a usb cable.
    I no longer can share this printer with my daughters laptop.
    it worked when I was on WIN7 and she was on 8.1 but I cant remember if it worked after we upgraded to 10.
    when I try to add the printer to her laptop it detects the printer but when I try to add it I get a 3012 error try again later.

    I have gone thru every setting I can find to make sure printer sharing is turned on in both the network and printer settings.

    I then hooked the printer to her laptop via the usb and it worked fine.

    I also tried setting up a home group but I cant get that to work ether.


    any ideas I am about to pull my hair out.


    Barry

  2. #2
    jwoods
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    If you were using a Workgroup prior to the upgrade, you probably had an account for your daughter set up on your computer using the same user ID and password she uses on her computer.

    You might check the Windows Event logs and see if there is more information related to the error...

    In Control Panel, enter event in the top-right search box and click View event logs in the result.

    Expand the Custom Views folder and click on Administrative Events.

    The Administrative Events contain Warnings, Errors, and Critical events from all event logs.
    Last edited by jwoods; 2015-11-30 at 16:32.

  3. #3
    Star Lounger
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    I do not see anything obvious in the event log.
    I feel like its something simple that I am overlooking I just cant figure it out.

  4. #4
    jwoods
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    You might try running the built-in Windows Troubleshooter.

  5. #5
    4 Star Lounger
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    I remember this happening several times in the early days of Windows 7, trying to install shared printers on Windows XP machines. In every case, the only thing that worked was to install it as a local printer, change its port to (say) LPT1, and use the net use command to map it to the shared device. It always worked when nothing else would.

  6. #6
    Star Lounger
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    Quote Originally Posted by jwoods View Post
    You might try running the built-in Windows Troubleshooter.
    I did try that it found no problems

  7. #7
    jwoods
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    Have you checked the Canon site for updated drivers?

    https://www.usa.canon.com/internet/p...vZ0FBIS9nQSEh/

    I don't see your printer listed in the Microsoft Hardware Compatibility list for Windows 10...

    https://sysdev.microsoft.com/en-us/hardware/lpl/
    Last edited by jwoods; 2015-11-30 at 19:35.

  8. #8
    Star Lounger
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    Quote Originally Posted by jwoods View Post
    Have you checked the Canon site for updated drivers?

    https://www.usa.canon.com/internet/p...vZ0FBIS9nQSEh/

    I don't see your printer listed in the Microsoft Hardware Compatibility list for Windows 10...

    https://sysdev.microsoft.com/en-us/hardware/lpl/
    yes I did and it doesn't show any drivers for WIN10. the funny thing is that it works just fine on both computers with it plugged in via the usb cord.
    thanks for the advice I will keep digging and if I find a solution I will post it.

  9. #9
    jwoods
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    In Devices and Printers, right-click on the Canon printer's icon and select Properties.

    See what the Security and Sharing settings look like.

    If you have matching user ID's and passwords on each computer in the Workgroup, you might try re-creating the Workgroup.

    You also mentioned you were having issues creating a Homegroup, so there could be more than one thing going on.
    Last edited by jwoods; 2015-12-01 at 14:51.

  10. The Following User Says Thank You to jwoods For This Useful Post:

    bwc (2015-12-01)

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