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  1. #1
    Star Lounger
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    Video card issue?

    I purchased an HP Envy. It has an i7 quad core CPU plus the Intel HD 4600 graphics but I also got the Nvidia GTX 950M dedicated graphics that I wanted. The problem is when I run the WIndows 7 experience my graphics gives me a 5.2 reading which is not good. When I go to the detailed performance it shows only the HD 4600 for graphics and not the Nvidia 950. What gives?

  2. #2
    Super Moderator RetiredGeek's Avatar
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    dingeborgdot,

    I'd run a program like Speccy to make sure you got what you paid for. HTH
    May the Forces of good computing be with you!

    RG

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  3. #3
    WS Lounge VIP Calimanco's Avatar
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    Its supposed to switch over from the on board graphics automatically, but it doesn't always happen. Make sure the card is properly seated and has the 6 pin connector properly attached. Go into the bios/EUFI and disable the on board graphics manually. Get the latest driver from the card manufacturers site as the one that came with it is probably out of date.

  4. #4
    5 Star Lounger
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    That is a laptop. Read the instruction manual and make sure you know how to switch between the two graphics chips.

    Go into Device Manager in Windows and make sure both graphics engines are shown. If not, then you do not have a 950M card.

    If yes, are there any yellow or red flags on the 950M?...if so try loading the latest driver from nVidia.

  5. #5
    WS Lounge VIP Coochin's Avatar
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    Quote Originally Posted by ingeborgdot View Post
    ...The problem is when I run the WIndows 7 experience my graphics gives me a 5.2 reading which is not good...
    Actually a 5.2 reading for graphics performance on a laptop is better-than-average.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

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