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  1. #1
    Lounger
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    Thumbs down Beware MS update KB3114409

    Just a 'heads up' to let you know that KB3114409 causes problems with outlook 2010. It opens maximised, loses reading pane and sound (if installed) Uninstalling solves the issue.

    Bob

  2. The Following 5 Users Say Thank You to Robertos For This Useful Post:

    justgeo1 (2015-12-10),kennorris60085 (2015-12-10),larb (2015-12-10),OneDave (2015-12-10),satrow (2015-12-08)

  3. #2
    jwoods
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    A post on TenForums about it as well...

    http://www.tenforums.com/general-dis...kb3114409.html

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    kennorris60085 (2015-12-10)

  5. #3
    New Lounger
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    I had the same problem appear last night after Patch Tuesday. I uninstalled the patch and all is back to normal. MS says the patch is no longer available.

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    kennorris60085 (2015-12-10)

  7. #4
    Lounger OneDave's Avatar
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    I have a Win 8.1 user that had the same thing happen starting 12/8, however she does not have KB3114409.

    Researched on line at length. Tried several suggested fixes:

    Ran Outlook /cleanviews

    Updated 2 registry entry permissions to allow everyone:

    HKLM\software\Microsoft\office 14

    KKCU ditto

    Launched Outlook.exe with "Run As Administrator"

    Verified that OL is not running in Compatibility mode

    Ran Repair Outlook

    Checked for KB3114409-absent

    I don't like to create new user profiles, but I guess that's next.

    Any other suggestions to try tomorrow?

    Dave
    Dave

  8. #5
    jwoods
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    Quote Originally Posted by OneDave View Post
    I have a Win 8.1 user that had the same thing happen starting 12/8, however she does not have KB3114409.

    Researched on line at length. Tried several suggested fixes:

    Ran Outlook /cleanviews

    Updated 2 registry entry permissions to allow everyone:

    HKLM\software\Microsoft\office 14

    KKCU ditto

    Launched Outlook.exe with "Run As Administrator"

    Verified that OL is not running in Compatibility mode

    Ran Repair Outlook

    Checked for KB3114409-absent

    I don't like to create new user profiles, but I guess that's next.

    Any other suggestions to try tomorrow?

    Dave
    Windows Update should have created a System Restore point before installing the updates.

    You might try recovering from that.

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    OneDave (2015-12-11)

  10. #6
    New Lounger
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    This thread was a wonderful help, as I was going nutz trying to figure out what messed up my Office 2010 Outlook... uninstalling this "patch" fixed everything...

    Keep up the wonderfully helpful posts!

    A former Soggy Sysop from Seattle!
    If it isn't broken by now, give me 5 more minutes!

  11. The Following User Says Thank You to justgeo1 For This Useful Post:

    StevenXXXX (2015-12-11)

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