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  1. #1
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    Win 10 Mouse"Snap To" function?

    The windows 10 Control Panel>Mouse>Pointer Options>Snap To function does not seem to be working properly. In Windows 7 I would simply click the box and Snap To worked fine - no failures on reboot or at any other time. With Windows 10 I click the box when I first boot up in the morning and it works fine all day - unless I reboot for any reason. In other words every time Windows 10 boots up the Snap To box is cleared (including a reboot during the day).

    I am using a new Dell computer with Windows 10 installed at the factory. What am I doing wrong or how can the problem be fixed? None of the other mouse functions or settings change when the computer boots.

    Any help would be greatly appreciated.
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  2. #2
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    Is your user a member of the admin group?
    Which Windows 10 - Home or Pro?
    Which version? Type Win+R, then "winver" in the run box.

    Joe

  3. #3
    New Lounger
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    Quote Originally Posted by JoeP517 View Post
    Is your user a member of the admin group?
    Which Windows 10 - Home or Pro?
    Which version? Type Win+R, then "winver" in the run box.

    Joe
    Thanks for the reply. I am the one and only user of this computer.
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    Version 10240

    Whitey

  4. #4
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    Try upgrading to the November Windows 10 release.

    Joe

  5. #5
    New Lounger
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    Joe, thanks. The Update & Security page says "Downloading updates 98%", but it has been stuck at that point for the last 13 hours. The details page message is "Upgrade to Windows 10 Home version 1511, 10586" and "Waiting for download". I have not shut down this computer or router since your message was received.

    Should I shut down the download process and start over? If so, how?

    Whitey

  6. #6
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    Re-boot and try again. That's what I try first.

    Joe

  7. #7
    New Lounger
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    Quote Originally Posted by JoeP517 View Post
    Re-boot and try again. That's what I try first.

    Joe
    Sorry for the long delay - family matters.

    Update has been completed. Now running version1511 build 10586.29. Unfortunately, the same problem still exists. Every time I boot or reboot the "Snap To" box is unchecked. Once I check it, hit "Apply" and "OK" it works perfectly until I boot or reboot. Anything else I should try?

    Whitey

  8. #8
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    What kind of mouse do you have?

    Have you checked the Dell site for updated drivers?

    Joe

  9. #9
    New Lounger
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    Quote Originally Posted by JoeP517 View Post
    What kind of mouse do you have?

    Have you checked the Dell site for updated drivers?

    Joe
    I think that you/we are proceeding in the right direction. I have a Kensington Trackball Model K64325. Just to test, I unplugged it this morning and plugged in a simple Dell wired mouse. The Snap To feature worked fine with boot and reboot. The Kensington support people have not been able to help. I downloaded several programs that they recommended, but none of them would install with an error message that previous versions had to be deleted before the installation could continue. After much searching we could not find "Kensington" or "Trackball" anywhere. Finally the Kensington support folks noticed that Trackball was one of the items listed in the Control Panel. Clicking on it we found the instructions for the settings of the four mouse buttons but no other info.

    Is there a way to remove that from the Control Panel so the new software can be installed?

    Whitey

  10. #10
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    If it is a device listed in Control Panel you can uninstall it using Device Manager.

    Joe

  11. #11
    New Lounger
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    Quote Originally Posted by JoeP517 View Post
    If it is a device listed in Control Panel you can uninstall it using Device Manager.

    Joe
    Problem solved (I think). I went to Task Manager which gave me the path to all of the TrackballWorks files. I then went to that location and found an Uninstall program. Ran it and then was able to run the program from Kensington that would not install earlier. I ran it and had the exact same problems that were there before. Then I went to the Control panel and clicked on Trackball Works which I have always used to set the 4 buttons the way I want them. I then noticed that besides "Buttons" there is another option "Pointer". On that page there is a box for "Snap To Default". I checked it and everything works fine since.

    Problem solved. Many thanks for your help.

    Whitey

  12. #12
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    Great!! Glad you got it solved. Thanks for posting back.

    Joe

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