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  1. #1
    New Lounger
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    Computer won't turn off

    My computer is my own build with a Gigabyte MOBO and 1Tb HDD and a 128GB SSD as the primary and 16GB RAM.
    It worked fine until a couple of weeks ago when it started to restart on shut down it actually shuts down and then restarts immediately.
    It won't go to Sleep or Hibernate because of this problem so all I can do is turn off at the mains at an appropriate time
    I don't know if it is a software IE stuck in Restart Mode or if it is mechanical problem.
    Can antone help please?

  2. #2
    Administrator
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    Have you made any changes to the system since it was last working correctly? Added hardware or software? Updated drivers or software?

    Joe

  3. #3
    New Lounger
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    thanks for you response
    I have made no changes at all to my system

  4. #4
    WS Lounge VIP Browni's Avatar
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    Sounds like it may be blue screening on shut down and automatically restarting.

    See the link below to prevent the automatic restarting and view the error.

    https://support.microsoft.com/en-us/kb/2621246

  5. #5
    New Lounger
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    OK now I ran sfc scanow and it is now shutting down again but I still don't know what caused it
    Thanks for you help

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