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  1. #1
    New Lounger
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    Critical Process Died

    Upgrade from Win 7 to Win 10. Desktop Game build, with AS Rock Z77, Extreme 4. CPU-Intel i5 3450 quad core. Memory-Crucial 16GB(2 x 8GB) DDR3
    Storage WD Caviar Black 1TB

    Win 10 attempted several installs and recently was successful. Now, I get a page that says "Your PC ran into a problem and needs to restart. We are collecting some error info. and then we'll restart for you." The error is called CRITICAL PROCESS DIED. Then the page closes, restarts, and the whole process starts over.

    Control, alt, delete does not work

  2. #2
    Super Moderator satrow's Avatar
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    https://support.microsoft.com/en-us/...-phone-numbers but there's probably a different/specific # for upgrade issues.

  3. #3
    3 Star Lounger djohnson's Avatar
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    Quote Originally Posted by daddyhc View Post
    Upgrade from Win 7 to Win 10. Desktop Game build, with AS Rock Z77, Extreme 4. CPU-Intel i5 3450 quad core. Memory-Crucial 16GB(2 x 8GB) DDR3
    Storage WD Caviar Black 1TB

    Win 10 attempted several installs and recently was successful. Now, I get a page that says "Your PC ran into a problem and needs to restart. We are collecting some error info. and then we'll restart for you." The error is called CRITICAL PROCESS DIED. Then the page closes, restarts, and the whole process starts over.

    Control, alt, delete does not work
    Make sure all peripherals are disconnected, especially external drives.

  4. #4
    jwoods
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    Direct link to the MS Answer Desk...

    https://partner.support.services.mic...re/windows/ts/

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