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  1. #1
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    Connected to WiFi but no Internet Access

    Hi,

    It shows that I'm connected to WiFi but there is no internet access. When I do get my WiFi to work, it will work for a few minutes and then I get the yellow indicator on my WiFi icon in the lower right corner of the task bar and the message says "No internet connection" or something similar. Next, I connect an Ethernet cable and there is internet access. I do have the correct WiFi password because I'm able to connect via my phone and another laptop with no issues.

    Note: I've often had trouble with Dell computers, so maybe it's related to the Killer Wireless adapter that comes pre-installed by Dell. I'm not sure if it would help to use the Microsoft Virtual WiFi Miniport instead... plus I'm not 100% sure how to disable the Killer adapter and use the Microsoft one instead.

    Here is my ipconfig information:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Mitchum>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Dell-XPS14
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 2A-5A-B6-7C-12-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 48-5A-B6-7C-12-B2
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Killer Wireless-N 1202 (2.4GHz and 5GHz)
    Physical Address. . . . . . . . . : 48-5A-B6-7C-12-B1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::198a:a8d5:695:f5a8%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.13(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 05, 2016 8:12:10 AM
    Lease Expires . . . . . . . . . . : Wednesday, January 06, 2016 8:27:06 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 373840566
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-84-5F-48-F0-1F-AF-66-F2-1A

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : F0-1F-AF-66-F2-1A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::75f2:850d:ab52:ef26%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, January 05, 2016 8:12:07 AM
    Lease Expires . . . . . . . . . . : Wednesday, January 06, 2016 8:26:57 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 250617775
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-84-5F-48-F0-1F-AF-66-F2-1A

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{1CD2F915-5009-4AE0-BA40-2E7E171387E1}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{4A1AEA36-362C-4E83-882E-E985C4F41C47}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{311D36F4-0315-4E67-B33E-52A7D0D96FFB}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{3CBA1166-0CDC-4D89-AD65-1F60E390FDC2}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Thanks,
    Mitch

  2. #2
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    HI Mitchum! I'm sure you have been here. This is W10 but W7 should be similar! Have you went to the dell site and got a up dated driver for your Wi-Fi adapter card??
    http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues
    http://www.dell.com/support/home/us/...s/?app=drivers
    Last edited by holdum333; 2016-01-05 at 13:11.

  3. #3
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    You can't remove the "Kill" adapter and use the MS one, "Kill" is the wireless network adapter.
    As holdum suggested, try updating the driver.
    You could also try setting the card to use only 2.4GHz or only 5GHz.

    cheers, Paul

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