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Thread: Windows Update

  1. #1
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    Windows Update

    The Windows Update facilty had worked well for nearly 2 months. Now I get a message that there is a new version of the update and this needs to be downlaoded. Thsi precess starts, but does not get completed. Hence no updates.

    Anyone have any information of what is wrong or how to fix the problem.

    Regards

    Chris
    harrisc@picknowl.com.au

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    Re: Windows Update

    Have you added a "script blocker" ? These can block Windows Update.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Windows Update

    If you haven't added the script blocker (or enabled it in Internet Explorer) as Dave suggested, it could be related to the "Downloaded Program Files" folder. If you go into Tools -> Options in Internet Explorer, you can delete them as well as all other files. Try it and see if it makes any difference.

    This used to be a problem with the older version of Windows Update (v3) but they have changed things around a bit with XP's version, so it's hard to say.

    Either way I have had the same problem....now if I could remember what I did to fix it..... <img src=/S/bingo.gif border=0 alt=bingo width=15 height=22>
    -Mark

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    Re: Windows Update

    I have not intentiaonally added a "script blocker", unless it was a standard Windows update. I am not sure what is meant by "Downloaded Program Files" folder. In Tools/Internet options there is such an option and I could not see anything else obvious. If you think of any thing else please let me know

    Thanks

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    Re: Windows Update

    You can download Windows XP updates to your hard drive as files and run them locally. To me, it is better to keep them this way because in case of Windows re-installation you don

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    Re: Windows Update

    Hi Chris,

    The option for downloaded program files that I spoke of wasn't as clear as it should have been. There is a folder in the Windows XP system directory with that name, and it contains the ActiveX controls that Internet Explorer uses - among them is one named CV3 Class, and that is the engine for Windows Update.

    Try these steps from Microsoft Support article <A target="_blank" HREF=http://support.microsoft.com/default.aspx?scid=kb;EN-US;q243787>Q243787, WINUP-Err Msg: "Cannot Display Page"</A>

    Clear your Temporary Internet Files and History and Remove the CV3 Class Control

    1. Click Tools.
    2. Click Internet Options and then click the General Tab.
    3. In the Temporary Internet Files section, click Delete Files.
    4. Also in the Temporary Internet Files section, click the Settings buttons and then the View Objects button.
    5. Right-click the CV3 Class file, click Remove, and then click Yes to confirm.

    You should also add Windows Upate to the "Trusted Sites" zone in Internet Explorer. If you don't know how the process is explained in the linked article above.

    Lastly, there is a possibility that software you've installed is causing the problem: <A target="_blank" HREF=http://support.microsoft.com/default.aspx?scid=kb;EN-US;q241234>Third Party Products that Conflict with Windows Update</A>

    Good luck Crhis!
    -Mark

  7. #7
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    Re: Windows Update

    Thanks for all the suggestions, but I still have no luck.

    When using the Help & Support Win XP says the update program must be updated

    New Windows Update Software Required


    The Windows Update site has been updated. To update your version of the software and begin using Windows Update, click Update Now.


    Update Now


    I go through this process and get no success.

    Software Update Incomplete


    The Windows Update software did not update successfully. Below are some suggestions to help you proceed:
    You may have clicked No when prompted to accept the Trust Certificate. To allow the Windows Update site software to install, click Yes when presented with the Security Warning dialog box.
    Your Internet Explorer security settings may be set too high. To install the updated software and access Windows Update, Internet Explorer security must be set to medium or lower, and active scripting and the download and initialization of ActiveX controls must be enabled.

    Note These are the default settings for Internet Explorer. For more information about Internet Explorer security and instructions on how to change your security settings, read Microsoft Knowledge Base (KB) Article Q174360.

    Were these suggestions helpful? Send us your feedback.


    Try Again

    I can not get to stage of looking at instalation history etc.

    I also tried clearing the Update folder and deleteing/uregistering wuv3is.dll.

    Still no success.

    Any more iseas?

    Thanks
    Send error number to Microsoft (0x8007019B)
    Note This sends error information but does not create a support incident; you may or may not receive a response.

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