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  1. #1
    New Lounger
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    Question Bluetooth on Dell Inspiron 15 N5010 and Windows 10 Home

    I've just upgraded from Win 7 home to Win 10 home on my Dell Inspiron 15 N5010 laptop. The installation seems to have decided that the built-in Bluetooth (which worked fone in Win 7) isn't compatible with Win 10 and removed it. So neither my "Microsoft Bluetooth Notebook Mouse 5000" or "Targus Bluetooth Presenter" unfortunately no longer works with my laptop!

    The Dell support website simply says that my laptop model isn't being tested for Win 10 (and presumably therefore isn't going to be supported!). I guess I must now assign the bluetooth mouse and presenter to the rubbish bin - but I'm reluctant and very frustrated to do this as the computer is less than 5 years old.

    As a last resort before taking this step I thought I would ask you vastly experienced people whether you know of any solutions to my problem? Thanks,

    Bob

  2. #2
    New Lounger
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    Sorry - I forgot to make it clear that both Win 7 and Win 10 installations are 64-bit

    Bob

  3. #3
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    Hi Bob! Looks like Dell has dropped the ball on W10. I get the same information you get.
    http://www.dell.com/support/home/us/...-n5010/drivers
    You might check here for drivers!
    I've never been a fan of Microsoft. I've never had problems with Logitech
    https://www.microsoft.com/hardware/en-us/d/wireless-mouse-5000


    http://targus.com/us/support
    Last edited by holdum333; 2016-01-19 at 12:34.

  4. #4
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    You might try to identify the Bluetooth OEM and go there for a driver.

    Joe

  5. #5
    Super Moderator Rick Corbett's Avatar
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    Bob - Your laptop uses a Bluetooth radio badged Dell Wireless 365 and it can apparently be made to work with Windows 10 using the last driver available from Dell, i.e. for Windows 7.

    Have a look at this Dell Wireless 365 Bluetooth Module FIX article for more info.

    Hope this helps...
    Last edited by Rick Corbett; 2016-01-19 at 17:18. Reason: Removed info that wasn't relevant

  6. #6
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    @Rick,

    Nice find

    Joe

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