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  1. #1
    Lounger
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    OffCAT scan problem

    When I upgraded from Office 10 to Office to Office 365, I ran into a problem when setting up an existing office account. I successfully set up 3 of 4 existing accounts, but setup failed for one of those accounts which had worked for a number of years. The message I got when informed that the setup was unsuccessful, a suggestion was made to try installing and running the OFFCAT add-on. I did so and, voila!, the account was then successfully set up. Who knows what it did, but I didn't really care about that. Now, however, I get - almost daily a notification that OFFCAT has not scanned any Office program in the last 30 days. Well, I don't know how to do that. The OFFCAT tab in Outlook seems to have nothing to do with a scan. There is an update function which seems to work successfully, but the OFFCAT scan seems to be something entirely different. The next, and only other thing I tried was to go to all apps from the Win 10 Start menu and run the OFFCAT Analyzer tool. When I tried that, all that happened was that I got an immediate error message

    "The configuration file, AppData\Local\Microsoft\OffCAt\en\onedrive.comfig. xml could not be found"

    I don't have the foggiest idea how this fits in. Maybe it is even irrelevant in trying to do "OFFCAT Scan" notice which daily (sometimes more than once) bugs me. Sure, I suppose, I disable or uninstall that Office Add In, but that doesn't help if usage of the tool is needed in the future. Suggestions would be appreciated.
    Don P

  2. #2
    Lounger
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    Oops, I was referring to setting up an Outlook email account in Office 365 Outlook. Guess I shoulda read the post before posting.
    Don P

  3. #3
    Administrator
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    Do you have the latest version? See Microsoft Office Configuration Analyzer Tool 2.1. You may also download the Read Me file at that link too. It has the latest information on using the tool.

    NOTE: to run a scan just click "Detect Problems" in the OffCAT ribbon.

    Joe

  4. #4
    Lounger
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    Thanks much! Why did I not think of using "Detect Problems"? Duh! It's so logical and I'm a logical person (at least I thought I am.)

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