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  1. #1
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    Copy-Paste into email document

    I am using Word 2013 and saving the documents in Word97-2003 -compatibility mode.

    When I copy from my Word docs and paste the extracted text into an email (Verizon FIOS) and send it, the recipient (also Verizon) gets the following gibberish that runs for pages: <!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves/>

    This produces a huge outcry and complaints.

    Anyone else with this problem and is there a solution, other than copy and paste into an interim notebook document and then copy and paste a second time?

    Thank you,
    Paul

  2. #2
    Super Moderator RetiredGeek's Avatar
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    Paul,

    I tested this in Word 2010 with a old .doc file (compatibility mode) with two different web based emails:

    Google sent from one account to another Google account.
    PastedEmail.PNG

    Earthlink webmail sent to Google Account.
    EarthlinkCutandPaste.PNG

    You'll note that the two different originating web interfaces treated the pasted information differently. This would lead me to believe it is a Verizion web mail issue.

    BTW: both emails were also downloaded into my Outlook 2010 and appeared exactly as they did in the web interfaces.

    HTH
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

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  4. #3
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    I hope someone has a solution that is not as extreme as .rtf.
    Paul
    Last edited by PointFive; 2016-02-12 at 17:32. Reason: later info

  5. #4
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    Quote Originally Posted by PointFive View Post
    Retired Geek: Inspired by your testing, I converted the document into a Rich Text Format document (.rtf) and ran a test from Verizon to Verizon
    and no problems with that. Unfortunately it requires maintaining a .rtf document with all of its limitations.

    I hope someone has a solution that is not as extreme as .rtf.
    Paul
    I'm the secretary for our local animal shelter board and send monthly meeting notes. I save as .doc files then Attach the file rather than put the text in the message. Have you tried typing the text in Notepad and Copy the Paste into the body of the E-Mail or Save as a .txt file then Attach? Notepad is different from a word processor such as Word, WordPerfect or the built-in Wordpad, does not have hidden formatting that can sometimes screw things up.

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  7. #5
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    If Chrome is your browser, you can use the key combination CTRL SHIFT V to strip out formatting and paste only the text.

    I've not found the equivalent in IE or FF but maybe someone knows . . .

    A neat alternative is PureText, a free, portable and easy-to-use utility: http://www.stevemiller.net/puretext/

    Use the hotkey facility and it becomes even simpler to use.
    Last edited by MartinM; 2016-02-11 at 05:55.

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  9. #6
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    I wish to thank ALL of you for your ideas and tests. I use the FF browser. Google is too much of an invasive big brother for me (aka spy).

    I tried using Outlook.com and it worked, so the problem IS with Verizon's email system.

    Paul
    Last edited by PointFive; 2016-02-12 at 17:31. Reason: later information

  10. #7
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    PureText will do exactly what you want . . .

  11. #8
    WS Lounge VIP mrjimphelps's Avatar
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    Quote Originally Posted by PointFive View Post
    The Word file has 10+ years of text and photos and data tables I don't want to lose using two files for pasting.
    There's your problem. You have such a huge amount of photos and data tables in your document.

    Quote Originally Posted by PointFive View Post
    Retired Geek: Inspired by your testing, I converted the document into a Rich Text Format document (.rtf) and ran a test from Verizon to Verizon
    and no problems with that. Unfortunately it requires maintaining a .rtf document with all of its limitations.

    I hope someone has a solution that is not as extreme as .rtf.
    Paul
    Verizon isn't stripping out the encoding, but Outlook.com is. So either you strip it out yourself before sending it (save it as an RTF doc, and then send that), or you let them strip it out for you (send it via Outlook.com).

    Here's another question: Are you using webmail for the Verizon email, or do you use an email program such as Outlook or Thunderbird? If you are using an email program rather than webmail, that could explain why the encoding information is being preserved in the body of the email.

    If you save it as an RTF doc each time you want to send it, you wouldn't have to maintain an RTF doc; you just create it each time you want to send it, but you maintain the original Word-formatted document.

    There are some things which just aren't going to work the way you want them to. But if you can come up with a short and simple process to make it work correctly, that's a good thing. And I think you have that short and simple process when you save as RTF and then send the text from the RTF document.

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