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  1. #1
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    Drag and Drop not working in Windows 10

    I am running Windows 10 Pro 64-bit. Recently Drag and Drop for copying files stopped working. The only way I can copy files is to highlight the files to copy and right-click and select copy then navigate to where I want to copy the files to and right-click and paste. Has anyone experienced this? Is there a solution for this?

    Regards,

    Joe

  2. #2
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    Which version of Windows 10?
    Does the behavior survive a reboot?

    Joe

  3. #3
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    I'm running Windows 10 Pro 64-bit, Version 1511, OS Build 10586.104. This is a clean install. Reboot does not correct the problem.

    When I run sfcscan, I get the message "cannot repair opencl.dll in SysWOW64.

    Joe

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    Are you using Nvidia graphics ?

    This problem originally surfaced after the Threshold2 update and it was found that reinstalling the Nvidia graphics resolved.

    https://forums.geforce.com/default/t...omment=4730455

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  6. #5
    New Lounger
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    I am using Nvidia graphics. Thanks for the pointer to the Nvidia forum topic. I'll reinstall the the driver and report back how this worked out.

    Joe

  7. #6
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    I installed the latest NVIDIA driver but the drag and drop problem still persists. When I run sfcscan, I get the message "cannot repair opencl.dll in SysWOW64".

    Joe

  8. #7
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    As you have already run a sfc /scannow, see what SFCFix.exe makes of it.

    http://thetechcookbook.com/automatic...ir-sfcfix-exe/

  9. #8
    3 Star Lounger djohnson's Avatar
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  10. #9
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    No wonder he was crucified after giving advice like that

  11. #10
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    I ran SFCFix.exe as recommended in thetechcookbook.com. SFCFix terminated with error 0x800f081f "The source file could not be found."

    Joe

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    You may have to run another sfc /scannow immediately before SFCFix.exe as I've read the CBS log can be volatile.

  13. #12
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    I did as you suggested and ran sfc /scannow followed immediately by SFCFix.exe. I still get the same result. SFCFix terminated with error 0x800f081f "The source file could not be found."

    Joe

  14. #13
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    As the only info on this drag & drop problem relates to Win 10 updates and that you have a clean install, you will be unable to restore to the previous build.

    What were you using prior to the clean install and did you create a system image before the clean install ?

    I don't know why you are getting that SFCFix error and I'm not sure if a chkdsk /f will fare any better than the sfc /scannow, but you could run that to see what it reports.

    Run this cmd to see if the volume is repairable -

    dism /online /cleanup-image /checkhealth

    If that reports it is repairable then enter these two cmds -

    dism /online /cleanup-image /startcomponentcleanup

    dism /online /cleanup-image /restorehealth

    and then run another sfc /scannow to see if it still reports the error.

    The /restorehealth can appear to hang at 20% but does complete.

    If the /checkhealth reports irreparable then you should reinstall, but if that build is responsible for disabling the drag & drop, I'm not sure where you would get an earlier build to create an ISO with.

  15. #14
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    Thanks for the suggestions. except for the /restorehealth, all the dism command ran to completion. the /restorehealth terminated with the error 0x800f081f "The source file could not be found." Looks like I will have to leave with the drag and drop problem until Microsoft releases a new build to correct the problem.

    Your assistance has been invaluable. Thanks so much for your inputs!!

    Joe

  16. #15
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    There is another dism cmd for when you get that error, but if that build is responsible for the drag & drop problem then there will be no point in trying it.

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