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2016-02-24, 15:39 #1
- Join Date
- Feb 2010
- Chicago, IL, USA
- Thanked 0 Times in 0 Posts
WIndows 365/2016 crashes when saving a file
I have the subscription version of Office 2016 running on my windows 10 computer. It was working fine until today...
Now, whenever I try to "Save" or "Save As" the program locks up with a "Word (not responding)" message. The same thing occurs with Excel 2016.I have tried running Word in Safe Mode, I have scanned with Malware Bytes and Nortons, I have run Ccleaner, and I have checked to see that I am up to date with both Office and Windows 19. I have reinstalled Office 2016.
2016-02-29, 05:33 #2
My second thought is that your most recent Office Updates from MS have messed you up. Uninstall them and see if the problem disappears.Lugh.
Windows 10 Pro x64 1607; Office 2016 (365 Home) x32; Win Defender, MBAM Pro
ASRock H97 Anniversary; Xeon E3-1231V3 (like i7)
Gigabyte GeForce GTX 970; 12GB Crucial DDR3 1600
Logitech MX Master mouse; Roccat Isku kb
2016-02-29, 18:57 #3
- Join Date
- Jan 2001
- Melbourne, Victoria, Australia
- Thanked 249 Times in 231 Posts
Are the files being saved locally to your hard drive or is it trying to save onto a network/cloud location?Andrew Lockton, Chrysalis Design, Melbourne Australia