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  1. #1
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    Windows 10 Upgrade doesn't shut PC on "Shut Down"

    Last week I came to my PC to find it "upgrading to Windows 10" "37% completed." Couldn't do anything to stop it, so I let it go and was pleasantlly surprised by the end result. EXCEPT when I select "Shut down" it closes Windows (?), but doesn't shut the PC.

    I've spent over 7 hours on line with Win 10 Support and their solution has been to let them play with some files on my PC, then re-upgrade. This was done by three different people, three different times, with the exact same result as when I let it finish the self imposed upgrade.

    "Restart" and "Sleep" both work fine. When I select "Shut down" the PC closes Windows, with the spiraling "Shutting Down" emblem. then the screen goes black and shortly after, my backlighted keyboard stops backlighting. But the Power button is still lit. No matter how long I wait, the PC does not power down. At any time, I can touch the mouse and the screen opens up to the Large Print time and date screen showing the West Coast beach scene, from which any click will send me to the password screen which reopens Win 10. There is also an option on the time and date screen to do Shut down, but it also performs the same way.

    The one time I pushed and held the power button on my PC to close down the unit, it worked, but fouled up the boot configuration file, which was an adventure in itself.

  2. #2
    Super Moderator jwitalka's Avatar
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    Try disabling Fast Startup:
    http://www.tenforums.com/tutorials/4...dows-10-a.html

    Jerry

  3. The Following User Says Thank You to jwitalka For This Useful Post:

    Harris Guilmette (2016-03-15)

  4. #3
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    oops= Running Windows 7 on a Sony Vaio (VPCF23JFX/BC) with 8 GB ram & 500 GB drive with 132 GB free

  5. #4
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    Smile Thank You, Thank You, Thank You

    Quote Originally Posted by jwitalka View Post
    Jerry, I can't begin to thank you enough. The fix was so simple and worked right away. I can't believe I wasted the better part of two days on this. Such a simple fix. I'd never in a million years have thought that would have anything to do with my problem.

    Harris

  6. #5
    Super Moderator jwitalka's Avatar
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    Glad to hear it helped. A good discussion of the pros and cons of Fast Startup can be found here:
    http://www.howtogeek.com/243901/the-...-startup-mode/

    Jerry

  7. #6
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    Jerry, good morn.
    I have a funny for you, my Fast Startup is checked ON but when I select Hibernate, the machine LED goes out here. Both my main machines behave this way. What did I do wrong ? ;-) Jean.

  8. #7
    Super Moderator jwitalka's Avatar
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    Jean, That is normal operation for a Hibernate - store system state to disk and then power off. Hibernate is a separate operation from shut down with Fast Start enabled.

    Jerry

  9. #8
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    Jerry, contrary to what the OP has written, as I have Fast Start enabled here, when I shut down, not hibernate this time, the LED on the machine goes out. There are so many small aggravations in this, specially the Restore points. Did you see my two .jpg ? I hope that I am not highjacking the forum. Jean.

  10. #9
    Super Moderator jwitalka's Avatar
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    I misunderstood your comment. Many computers will shut down normally with Fast Start enabled. But some will not and I suspect it is related to a corrupted hybrid hibernate file. Disabling Fast Start takes the Hibernate file out of the picture.

    Jerry

  11. #10
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    Now if jwitalka only got paid what those 3 MS techs cost.

  12. #11
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    Jerry, in spite of your comment :

    >>> Disabling Fast Start takes the Hibernate file out of the picture. <<<

    I am happy as I am and will not upset the applecart. ;-) Thanks a mega for your continued attention. Jean

  13. #12
    Super Moderator jwitalka's Avatar
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    As long as things are working, there is no reason to change....

    Jerry

  14. #13
    3 Star Lounger djohnson's Avatar
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    Quote Originally Posted by jwitalka View Post
    As long as things are working, there is no reason to change....Jerry
    I change things until they break, then try to find out what happened, and fix it so I can keep the changes without the breakages!

  15. #14
    Super Moderator jwitalka's Avatar
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    Quote Originally Posted by djohnson View Post
    I change things until they break, then try to find out what happened, and fix it so I can keep the changes without the breakages!
    Not advice I would give to a typical user.....

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