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  1. #1
    Join Date
    Dec 2009
    The Villages, Florida, USA
    Thanked 0 Times in 0 Posts

    Touch Pad Frequently stops working

    I am not sure which forum this belongs on, so I decided to try here.
    I have an HP Split 13 running Windows 10 Pro, version 1511, build 10586.164.
    It has a Synaptics touch pad. Every now and then, with no apparent reason, the touch pad stops working. (Thank goodness for having a mouse.) I go to Mouse Properties/Click Pad Settings/Reset Devices and all is well again until the touch pad decides to quit working again.
    It has driver version dated 7/6/2015. This the latest version offered by HP.
    Synaptics shows a later version, It goes on to say the driver should be obtained from the computer manufacturer because of capabilities provided by the manufacturer. It says, "Installing a generic driver may result in the loss of OEM-customized Synaptics pointing device functionality." I set a restore point and installed the version, and sure enough, the touch pad did not work at all.
    I restored the system back.
    It still quits when it suits itself.
    I have fallen in love with two-finger scrolling and this is a pain.
    Any suggestions would be appreciated.

  2. #2
    Join Date
    Mar 2001
    St Louis, Missouri, USA
    Thanked 1,031 Times in 904 Posts
    Duplicate of Please post replies in the original. Please do not duplicate threads.


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