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  1. #1
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    Win7 Office Update nonexistent as of 3-16-16

    I bought two used quad core Win7 boxes and on the 1st machine was able to do the usual shtick with adding Microsoft Update once all the Win7 updates were complete. Yesterday I went to do the same on the second but found Microsoft had destroyed the Microsoft Update functionality for Windows 7. That is, the web page that used to add MU functionality to Windows Update no longer does.

    You can check this for yourself if you log into the Update Microsoft Office - Microsoft Help page from a Win7 machine. All you see is the idiotic comment that you can access Windows Update from the Start menu! Hopefully the 'Softies rectify this soon, because any of us with Office needing to be thoroughly updated on Windows 7 machines basically have to disconnect from the internet or just turn them off till they do. (A client is still on Office 2007 so there are a LOT of missing updates.)

    I have found no workarounds for this one, maybe because it hasn't happened before in the 6 years since Windows 7 was released.

  2. #2
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    Why don't you go to WU and click on the link to change to MU?

    Joe

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    Joe, that's exactly what I tried to do and my point is that as of yesterday the link no longer works. See attached for the useless web page that now appears when one clicks on the link that is supposed to activate Microsoft Update.

    I thought it would be obvious, but in view of some responses let me say this: you cannot verify this problem unless you have a Win7 machine WITHOUT MICROSOFT UPDATE YET ACTIVATED and you go to try to activate in the usual manner. Then you will see what I see in the attachment, a web page that is missing the widget that will activate Microsoft Update and allow Windows Update to search for updates to Office, etc.

    - Will MS_Update_add-in fails.PNG
    Last edited by WilliamJames; 2016-03-17 at 16:15. Reason: Responses indicate lack of understanding of problem.

  4. #4
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    Windows Update is working fine for me today from Start, All Programs, Windows Update, getting 4 Optional updates and leaving GWX alone for now.

  5. #5
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    Works fine for me too, Berton. But that is not the point of my post.

    The point is, Microsoft has disabled the ability to include additional Microsoft updates (read: Office) with the normal Windows updates, an essential feature and one I've never before seen disabled.

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    Quote Originally Posted by WilliamJames View Post
    All you see is the idiotic comment that you can access Windows Update from the Start menu!
    That part's not idiotic. Try it. The web site went away years ago for Windows 7 updates (including Office).

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    Try what? Windows Update works fine!

    But the widget that should be on the Microsoft Update page to add the capability of adding additional Microsoft updates to Windows update including Office updates disappeared as of yesterday. It does not exist on that page I attached, as you can plainly see.

    My God, man, I've got 25 years in tech support. I wouldn't trouble the forum if there wasn't a real issue here!!!!!

  8. #8
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    Quote Originally Posted by WilliamJames View Post
    Works fine for me too, Berton. But that is not the point of my post.

    The point is, Microsoft has disabled the ability to include additional Microsoft updates (read: Office) with the normal Windows updates, an essential feature and one I've never before seen disabled.
    My Windows Update on Win7 and the Change Settings is still checked and appears to be working, my last Office 2010 64-bit update was last week, KB3114887.
    Win7UpdateSettings.png

  9. #9
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    I read you, Berton, loud and clear.

    Every other Win7 machine I've ever had, the updates worked fine and such is the case with my Office 2010 on Win10 machines at home and at work, but as of yesterday, at least for the NEWLY REINSTALLED Win7 machine I described, the ability to SWITCH MICROSOFT UPDATE ON FOR THE FIRST TIME so Windows Update automatically includes updates for Microsoft Office has been disabled by Microsoft by redirecting to the wrong webpage from the Windows Update screen in Control Panel. And I was able to add Microsoft Update to an identical machine in the identical manner the day before.

    So that's the only issue - but if you're trying to get a reinstalled machine up and running, it's a big one!

  10. #10
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    Quote Originally Posted by WilliamJames View Post
    redirecting to the wrong webpage from the Windows Update screen in Control Panel
    Using either shortcut for Windows Update never gives me the actual Web page or site it will be downloaded from. I can get a page if I know a particular KB number and search for it.

  11. #11
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    Quote Originally Posted by WilliamJames View Post
    SWITCH MICROSOFT UPDATE ON FOR THE FIRST TIME
    Do you have the check box for Microsoft Update shown in Berton's screen shot at post #8?

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    Problem solved!

    Hi, Berton,

    Thanks for your help ...

    PROBLEM SOLVED! As the attachment shows, I just learned that Microsoft has moved the turning on of Microsoft Update into a script that runs on first use in Office 2007 (Word). It isn't switched on any longer from Windows Update, as it had been for years.

    I had searched high and low online, but the 'Softies came up with a simple and elegant solution now that I know about it.

    I used to do all updates before opening any of the Office programs, but no longer.

    Take care,

    Will
    Attached Files Attached Files

  13. #13
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    Quote Originally Posted by BruceR View Post
    Do you have the check box for Microsoft Update shown in Berton's screen shot at post #8?
    Hey, Bruce,

    If I could have switched that on (it didn't exist on the Win7 Windows Update screen in question) there would have been nothing for me to post. But I just discovered that Microsoft has changed how people switch on Microsoft Update for the first time.

    It used to be done from the Windows Update screen you reference, or something very like it. Now it's done on first use of Microsoft Office, as shown in the PDF attached to my last post.

    Thanks,

    Will

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    Interesting theory Will but I have a Windows 7 Ultimate installation which has never had Office installed yet it has the option to download Microsoft updates.

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    This seems to happen if you switch off the Microsoft Updates box. If you change your mind later using the the "Find Out More" link mentioned above no longer works.

    The fix is to use a vb script which will reactivate it.

    Use a text editor and paste in the following:

    Set ServiceManager = CreateObject("Microsoft.Update.ServiceManager")
    ServiceManager.ClientApplicationID = "My App"
    Set NewUpdateService = ServiceManager.AddService2("7971f918-a847-4430-9279-4a52d1efe18d",7,"")

    Save it with a .vbs extension (NOT .txt) and run from cmd

    You can see the original source from Microsoft here https://msdn.microsoft.com/en-us/lib...6%28v=vs.85%29

    I also have a script to reverse it if anyone wants it
    Last edited by Slorm; 2016-03-18 at 15:20. Reason: typo correction

  16. The Following User Says Thank You to Slorm For This Useful Post:

    WilliamJames (2016-03-18)

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