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  1. #1
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    Multiple windows opened?

    When I sign out, I notice the following rapid sequence:

    Desktop disappears to black screen
    Desktop reappears, then disappears again
    Black screen appears with message in white charaters
    Message states that a process is underway
    Message disappears and signoff proceeds to completion

    What must I do now?

  2. #2
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    Quote Originally Posted by tonyroder View Post
    When I sign out, I notice the following rapid sequence:

    Desktop disappears to black screen
    Desktop reappears, then disappears again
    Black screen appears with message in white charaters
    Message states that a process is underway
    Message disappears and signoff proceeds to completion

    What must I do now?
    If the shutdown completes I wouldn't worry about it, probably is just various programs that run in the background being shut down before Windows does. Having the exact wording would be helpful.

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  4. #3
    Super Moderator Rick Corbett's Avatar
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    All quite normal, IMO.

    You can - if you want - speed up the logoff/shutdown (or restart) processes by changing default values in the registry. Is this what you want?

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  6. #4
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    I do worry about it, Berton, because some applications hang up for long periods before completing their tasks. What's more, the task manager shows no open applications before I shut down, but shows 69 active processes at the same time.

    I do not want to change the registry, Rick, because I am not sufficiently knowledgeable to intervene in that area.

  7. #5
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    Hi Tony! My next questions! Has it always been like that?? What apps are hanging up for long periods of time.
    What Anti-Virus are you using? Have you added any new programs?
    Do you have Skype or any other program running in the task bar?
    Last edited by holdum333; 2016-03-21 at 16:24.

  8. #6
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    The answers in this order, hoklum333:

    It has NOT always been like that.
    Quicken and occasional Firefox/Web connections hang up, sometimes permanently.
    I am using AVG - computer, web, identity, email protection.
    Advised by different people I have added and then uninstalled antimalware programs.
    No skype and only programs of long usage in the task bar.
    As I mentioned, the task manager shows no tasks and 68 processes, whose descriptions I more or less understand. Two processes however, puzzle me: 15 instances of svchost.exe (why that many?), and MsMpEng.exe which is described as antimalware.

    I hope the above can be of help...

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    Hi Tony 15 instances of svchost.exe is not uncommon. I'm not a expert on that, but here's a good read about that.
    http://www.howtogeek.com/howto/windo...is-it-running/
    MsMpEng.exe is Microsoft Security Essentials i think. Not sure why that's running. You should be running only one Anti-Virus program. You said you have added and then uninstalled antimalware programs. My thinking is that they still could be running if they weren't uninstalled properly and could be casing problems.
    We have some very smart members here and I'm sure they will reply latter.
    Here's a list of Anti-Virus uninstall tools! Anti-Virus programs can be hard to uninstall unless you use their program to uninstall it!
    Let us know how things are going.
    PS I'm not a big fan of AVG, but that's another story!
    http://www.computerhope.com/issues/ch001402.htm

  10. #8
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    If you download Process Explorer and hover over each of the svchost.exe a list will open up which will show what services each are covering.

    https://technet.microsoft.com/en-us/...sexplorer.aspx

    MsMpEng.exe belongs to Windows Defender which you can turn off, although it's best to have at least one antimalware scanner installed and there are better ones than WD.

    I have the free version of MBAM, but have its service disabled in services.msc
    Last edited by Sudo15; 2016-03-21 at 18:08.

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    Hi I agree with Sudo. Process Explorer is a excellent program. Malware does like to hide in svchost.exe, but you would have more going on IMHO if you were infected.
    It wouldn't hurt any thing to run the free version of Malwarebytes however!
    https://www.malwarebytes.org/mwb-download/
    PS Thanks for joining this thread Sudo. I like team work!
    Did you read my link Sudo above in my other reply!? I'm thinking we are together on this problem!
    Last edited by holdum333; 2016-03-21 at 18:58. Reason: PS to Sudo!

  12. #10
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    Thanks, hoklum333. Good leads to a lot of education...

  13. #11
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    Thank you Sudo, as well. I tried Process Explorer and found out that I'm not ready for prime time; which is to say that I became bewildered by the detail it provides, and was not able to discern which service is good and which is bad. But Malwarebytes swept up the disc, did not find any dirt, and thus set my mind at ease.

    The curious signoff sequence persists, but I'll take your collective advice and serenely disregard it.

  14. #12
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    See if it still occurs in a clean boot or after using AVG's Uninstaller and perhaps installing MSE to eliminate AVG ?
    Last edited by Sudo15; 2016-03-26 at 03:50.

  15. #13
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    Is there a difference between my usual boot and a "clean boot"?

    If MSE is Microsoft Security Essentials, then it is installed and telling me that the PC is protected.
    And AVG Zen and Malwarebytes are running as well.

  16. #14
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    In a clean boot you disable all Start up items and non-Microsoft services in msconfig.

    I'm not sure of the purpose of AVG Zen even after reading http://www.pcadvisor.co.uk/review/an...eview-3521646/ but you should only have one antivirus program installed.

    Uninstall Microsoft Security Essentials and then see if the machine shuts down any cleaner.

    To perform a clean boot, go Start - type msconfig and press enter.

    Under the Startup tab click on Disable all then click on Services - check the box to Hide all Microsoft services - this is essential before you click on Apply - OK then Restart, but if AVG is listed under the Services tab, look to see if it reinstates itself when you click on Apply.

    To revert to a normal start up, go back to msconfig and check the top radio button for Normal startup - Apply - OK - Restart.

  17. #15
    Super Moderator satrow's Avatar
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    Quote Originally Posted by Sudo15 View Post
    I'm not sure of the purpose of AVG Zen...
    Looks like a ploy to add spyware/tracking to me.

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