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  1. #1
    2 Star Lounger
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    Outlook 2013 can't locate the specified server.

    The message "Could not locate the specified server. Please verify the server name is correct" keeps popping up in recently installed Outlook 2013 on Windows 7. More info box says: Error code Ox800040005. How do I stop the message from popping up?

  2. #2
    Administrator
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    Are you setting up a new email account?

    Have you checked the account settings?

    Joe

  3. #3
    2 Star Lounger
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    No, not setting up a new email account. I checked the account settings but didn't know what I was supposed to be looking for. I could see that the ISP name, my user name and password were correct.

  4. #4
    Super Moderator
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    I don't think that's the correct error code; please check it.

    What server name have you entered?

  5. #5
    2 Star Lounger
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    Error Code Ox800040005.
    I click on Account Settings. The screen that comes up says: mail.ckt.net (2) POP/SMTP
    This is highlighted. And it's the same as the bar across the top of the account info page.

    If this isn't the server name, you need to help me locate it.

  6. #6
    2 Star Lounger
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    The correct error code: Error Code: 0x80004005

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