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  1. #1
    WS Lounge VIP access-mdb's Avatar
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    Wireless keyboard and mouse problems

    I have a wireless keyboard and mouse. A while ago the keyboard started playing up - not responding to key presses straight away and that sort of thing. I changed the batteries but that made no difference. Now the mouse is playing up - not responding to movements, then suddenly doing them all the time, very hesitant. I've noticed this gets worse the further away from the receiver it is, so I moved the receiver to the front USB ports but without any great improvement. I've also replaced the batteries on the mouse without any change.

    I assume that the receiver is getting past it, but thought I would ask here to see if there is anything else I could try. I've now replaced the keyboard with a wired one and that has no problems at all (and I don't miss the wireless one's extra functions). But I would miss the wireless mouse's extra functions - it's a 5 button one.

    Any ideas or suggestions!
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  2. #2
    Administrator Rick Corbett's Avatar
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    Any recent devices nearby in the same radio spectrum, e.g. Logitech headset, TV, etc?

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  4. #3
    WS Lounge VIP access-mdb's Avatar
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    Nothing new that I can see - no TV, no headset. I have a Fine Offset automatic weather system - it receives from the AWS in the garden, but that's been going since June last year. It's at a frequency of 433MHz.

    The keyboard is a MS 3000, the mouse is a MS 5000 if that helps. They were bought together as a package (quite a long time ago).
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  5. #4
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    Have you checked the mouse sensor for any fluff etc.

    Even the smallest amount can affect the operation.

  6. #5
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    I'm guessing that this combo uses a dongle. I had one of those go bad on me in exactly this way. Bought a replacement and the problem went away.
    Graham Smith
    DataSmith, Delaware
    "For every expert there is an equal and opposite expert.", Arthur C. Clarke (1917 - 2008)

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  8. #6
    WS Lounge VIP access-mdb's Avatar
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    Cain't see no fluff Sudo! And it wouldn't affect the keyboard as well....

    Graham, did you buy a replacement dongle or a replacement keyboard and mouse?
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    What affected the keyboard may not have been the same problem that is affecting the mouse - just covering the bases.

  10. #8
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    Quote Originally Posted by access-mdb View Post
    Graham, did you buy a replacement dongle or a replacement keyboard and mouse?
    This was for a Logitech and I bought a replacement dongle. They have used more than one type over the years so I just had to be sure I had the right one.
    Graham Smith
    DataSmith, Delaware
    "For every expert there is an equal and opposite expert.", Arthur C. Clarke (1917 - 2008)

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  12. #9
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    Will you be digging your wireless keyboard out of the bin now

  13. #10
    WS Lounge VIP access-mdb's Avatar
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    Thanks Graham - I will look for a new dongle/receiver.

    Sudo, it's still sitting by the computer - I'm always loth to throw things away unless they're really broken!
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  14. #11
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    I'm the same - I have working wired mice that I no longer use, but they are there should I need them.

    At least with a new receiver for the keyboard and mouse, you'll know if either are goosed.

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