I am helping a friend with an unusual issue. She is using Windows 10 with a Hotmail account. Although she is signed into the Outlook page she cannot access her contact list. This is a recent issue,it worked previously. I have tried signing her into the Outlook page in 3 browsers, Edge, ie11, and Chrome without success. The email appears but not the associated contact list.

The account works fine on my Windows 10 ultrabook, her Android tablet, and appears in the Windows 10 People app. Clicking on the People link on the Outlook page results in a blank screen.

I am hoping this is a simple setting that I have been unable to locate. Can anyone help?