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  1. #1
    3 Star Lounger djmoore's Avatar
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    Angry Apparently defective Windows 10 installation

    My wife's laptop decided to upgrade to Windows 10 last night. This morning she told me she doesn't know how to do anything because it is all 'different' - I checked, and sure enough - Windows 7 is now Windows 10.
    So I checked on the web for ways to not only UNinstall Windows 10, but to prevent it from trying again (I had seen references to apps that would block the attempt, but all I found was ways to block the nag messages).

    Regardless, I cannot uninstall Windows 10: I am unable to access Settings in order to begin the process. Here's what I have tried so far:

    Start button: I left-click on it and nothing happens; I right-click on it and I get a long list of options ... but Settings is not among them.
    Search: I click on the Search area next to the 'start' button but nothing happens. I can right-click on it to change Taskbar settings, but that is all I can do. I can't do a search.
    Control Panel: I go to User Accounts via Control panel in order to access Settings that way - I click on 'Make changes to my account in PC settings' and nothing happens.
    Notifications: I click on the Notifications icon in the lower right corner and nothing happens; right-clicking gives me options to either Open action center or Turn on quiet hours. Clicking on Action center does nothing.

    So what I'm apparently looking at is a bad Windows installation - hooray. So my 2 questions are:

    1 - How can I uninstall Windows 10 at this point without just whipping out the Windows 7 uninstall disk and starting from scratch?
    2 - Are there any reliable programs available (preferably free) that I can count on to prevent this unwanted upgrade to take place in the future?

    Personally I would be ok with Windows 10 on one computer in the house, since eventually we'll have to get accustomed to it anyway. But my wife is an eternal PC novice and all this would accomplish is to have her using MY computer all the time.
    Have a cookie -

    Don

  2. #2
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    See if the post #2 response at Windows 10 start menu and settings app broken helps.
    Joe

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    djmoore (2016-05-18)

  4. #3
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    Even though apparently "broken" at the moment, I'd probably make an image before attempting any repairs.

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    djmoore (2016-05-18)

  6. #4
    Super Moderator jwitalka's Avatar
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    To restore Windows 7, go to Settings>Update and Secuurity>Recovery>Go Back to Previous OS.

    Jerry

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    3 Star Lounger djohnson's Avatar
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    Quote Originally Posted by djmoore View Post
    all this would accomplish is to have her using MY computer all the time.
    Well THAT would be a disaster!

  8. #6
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    Quote Originally Posted by jwitalka View Post
    To restore Windows 7, go to Settings>Update and Secuurity>Recovery>Go Back to Previous OS.

    Jerry
    The start menu is not working. He has no way to get to the Settings app.
    Joe

  9. #7
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    In your case I donít know whether or not it will help you but try this
    Hard shut down the computer. Start it back up.
    Repeat a 2nd time.
    There were a couple of times Iíve had to do that 4 times on a couple of computers.

    Refer to
    How to Boot to Advanced Startup Options in Windows 10
    http://www.tenforums.com/tutorials/2...dows-10-a.html
    Windows 10 is supposed to boot up into Advanced Startup Options after two consecutive unexpected shutdowns that occur within two minutes of boot completion.

    EDIT: Notice the "two minutes of boot completion" factor.
    Last edited by cmptrgy; 2016-05-19 at 00:36.

  10. #8
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    Quote Originally Posted by djmoore View Post
    2 - Are there any reliable programs available (preferably free) that I can count on to prevent this unwanted upgrade to take place in the future?
    This thread is what you want.
    http://windowssecrets.com/forums/sho...ot-trick-quot-!
    cheers, Paul

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  12. #9
    Super Moderator jwitalka's Avatar
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    Did you try right clicking on the Start icon and then left click on search?

    Jerry

  13. #10
    3 Star Lounger djmoore's Avatar
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    BLESS YOU ALL!!!

    It was, in the end, a sort of hybrid fix from what I could tell. I did 2 hard shutdowns in a row (due to corrupted internal memory I didn't reboot within 2 minutes though) and after the second one, when Windows started up, the Start menu was activated and lo! Settings was right there!
    Did the normal menu path to revert to Windows 7; answered a few questions (Why am I doing it, am I sure?) and then it took roughly 15 minutes and Windows 7 was back, with the Windows Update window open and offering to upgrade to Windows 10.
    Seems it's an Optional update, but selected by default. Stay classy, Redmond.

    Changed the Update settings to notify before downloading - more work for me, but worth it in the end. Next stop - blocking it entirely.
    Have a cookie -

    Don

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    cmptrgy (2016-05-21)

  15. #11
    3 Star Lounger djmoore's Avatar
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    Quote Originally Posted by jwitalka View Post
    Did you try right clicking on the Start icon and then left click on search?

    Jerry

    Search would not function regardless of which way I tried to access it. I could not click in the Search box at the bottom (in order to get a cursor to type with) when it was displayed by default; only right-clicking was working off of the Task Bar so I could change the default appearance of the Search box and nothing more.
    Have a cookie -

    Don

  16. #12
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    Don,

    Have a look at GWX Control Panel. You can use it to control the automatic Win10 upgrade. Disallow it or later if you wish allow it again.
    Joe

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    djmoore (2016-06-09)

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