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  1. #1
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    Explorer.exe Crashes Every 6 hours

    In the event viewer I notice that explorer.exe crashes every 6 hours. This was at 6.17.01a.m. The one before that was at 12.16.20a.m.

    Faulting application name: explorer.exe, version: 10.0.10586.306, time stamp: 0x571af645
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc00000fd
    Fault offset: 0x00000000001c0044
    Faulting process id: 0x658
    Faulting application start time: 0x01d1b5be9c58dba0
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: unknown
    Report Id: bd5ebf61-5254-4e6a-bee4-5cce01a56a54
    Faulting package full name:
    Faulting package-relative application ID:

    There are 4 or 5 entries at the same time like this one, but the modules are always different. This one is user32.dll, but I see combase.dll; ntdll.dll; GDI32.dll and others.

    Faulting application name: explorer.exe, version: 10.0.10586.306, time stamp: 0x571af645
    Faulting module name: USER32.dll, version: 10.0.10586.306, time stamp: 0x571af6a4
    Exception code: 0xc000041d
    Fault offset: 0x00000000000162f0
    Faulting process id: 0x2b00
    Faulting application start time: 0x01d1b5be91abb3db
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: C:\WINDOWS\system32\USER32.dll
    Report Id: 85d411ba-8155-44bc-8a68-da5d913fa12b
    Faulting package full name:
    Faulting package-relative application ID:

    There is obviously something running every 6 hours that is causing this. I have looked in Task scheduler but it is not obvious. Any suggestions on how I can find what is running that might be causing this?
    Thanks

  2. #2
    3 Star Lounger djohnson's Avatar
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    Open Task Manager, and go to Startup tab. See if there is anything unusual. You can try disabling every one of them, then turning them back on one at a time. I know this is tedious. If there is anything you don't recognize then that may be the cause.

  3. #3
    New Lounger
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    It's quite complicated to trace such problem if we're not programmer. I suggest you install all Windows updates and check if the problem still exists, or restore your system to factory defaults (backup your data firstly).

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