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  1. #1
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    Unable to create Windows 10 recovery drive

    I have tried to create a recovery drive for my recently upgraded to Windows 10 desktop computer going Control Panel/Recovery/Create a recovery drive. The instructions state a minimum 8GB USB stick is needed. The process starts with being asked to approve the program making changes - I click Yes (the result is the same with No), then a moving bar appears with the note "Please Wait". After a few minutes the message appears "We can't create the recovery drive, a problem occurred while creating a recovery drive". I had inserted the stick before starting; I also tried without the stick mounted and was asked to insert a stick - the final message was the same for both methods. The 8 GB drive indicates as 7.20 GB so I tried a 16 GB drive but the same thing happened. I also tried on my Windows 10 laptop and the same thing happened. The 8 GB drive was one of a new pack of three - I tried each one in turn but the result was the same. Is there another way of creating a recovery drive. I regularly create images but data created after the image has been made is lost if the latest image is used.

  2. #2
    Super Moderator RetiredGeek's Avatar
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    Mike,

    Mine only uses 4.15 GB of an 8GB drive.

    Make sure the USBs are formatted Fat32.

    You could also try turning off your security software for the duration.

    As a final resort you can try creating it from Safe mode.

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  4. #3
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    A pack of 3 USB Thumb drives? Could be a couple of things I've seen, one is the quality of the drives [sometimes brands do make a difference] and the other is some Thumb drives don't work well in USB 3.0 ports, try a USB 2.0 port. Or maybe the Thumb drive works only in USB 3.0 ports [not backward compatible].

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    Thanks - will try again using the suggestions - the drives are SanDisk and the computer only has USB 2.0

  7. #5
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    Formatted the drive Fat 32 but got the same no can do message. Tried in safe mode and got the message that cannot create a recovery drive in safe mode.

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    Have you tried running SFC /SCANNOW from an elevated command prompt?

    Have you tried creating it after a clean boot?
    Joe

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  10. #7
    Silver Lounger RolandJS's Avatar
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    If Windows won't cooperate, consider making a Macrium Reflect WinPE usb or dvd boot. It can do all kinds of stuff, from restoring MR images, dos prompt, and can work in both regular and safe mode. Now, if one wants to restore folders/files out of a full image, the Pro version is needed.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
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  12. #8
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    I have run sfc /scannow and nothing was found. I use Macrium Reflect to create images and have created the WinPE DVD necessary to restore an image. The odd thing is that I cannot create a recovery disk on both my computers - maybe there is a slight difference between the full Windows 10 operating system and the upgrade - maybe a bug in the upgrade. I will forget it. Thank you all.

  13. #9
    WS Lounge VIP access-mdb's Avatar
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    Quote Originally Posted by RolandJS View Post
    Now, if one wants to restore folders/files out of a full image, the Pro version is needed.
    Roland, you can restore files/folders with the free version, the Pro version isn't needed for that, never has been.
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    Quote Originally Posted by access-mdb View Post
    Roland, you can restore files/folders with the free version, the Pro version isn't needed for that, never has been.
    From what I've read, you need the "pro" version to backup file and folders.

  15. #11
    WS Lounge VIP access-mdb's Avatar
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    If you do an image, you can restore files and folders from it. I assumed that's what was being talked about. Mind you, they do have to be on the same disk and not another partition. But even then you can image the data partition and restore them from it.
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  16. #12
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    Quote Originally Posted by access-mdb View Post
    If you do an image, you can restore files and folders from it. I assumed that's what was being talked about. Mind you, they do have to be on the same disk and not another partition. But even then you can image the data partition and restore them from it.
    This is what I was referring to...not sure how it differs from the procedure you outlined.
    Attached Images Attached Images

  17. #13
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    The process for the disk image calls for a drive of at least 8GB, I've had more success using 16GB drives.

  18. #14
    WS Lounge VIP access-mdb's Avatar
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    Quote Originally Posted by Trev View Post
    This is what I was referring to...not sure how it differs from the procedure you outlined.
    Neither am I! It's not described what it is on the Macrium website. It may be an easier way to get at the backed up files and folders than mounting the image and getting the data that way. And/or continuous backup like File History et al. Perhaps someone with Pro can clarify this.
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    Administrator jwitalka's Avatar
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    The procedure decribed refers to extracting files and/or folders from a partition image backup and is available in Macrium Reflect Free. The File and Folder backup is an app that backs up specified files within a partition. See: http://kb.macrium.com/KnowledgebaseArticle50077.aspx

    Jerry

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