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  1. #1
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    Unable to click through links within emails - accompanied by an odd email message

    Dear Lounge,

    I have been hooked in to a client's Windows 365 account, and am using the 365 version of Outlook. I use a local PST file, so I can review emails offline.

    In this configuration, I am unable to click through links within emails. I receive this error message: [COLOR=rgba(0, 0, 0, 0.870588)]Your organization's policies are preventing us from completing this action for you. For more information, please contact your help desk.

    Of course, the client organization knows nothing about this (the entire organization is two people) and has never created any such policies.

    I did a Google search for this error message, and only found one Microsoft message suggesting I run
    [/COLOR][COLOR=rgba(0, 0, 0, 0.870588)]"Microsoft Fix it 20056.reg". I did so, but to no avail.

    On occasion, the client tries to send me a link, which I simply can't use, even with a "copy this link" and a paste into the browser.

    Any ideas on a fix?

    RDaily
    [/COLOR]

  2. #2
    WS Lounge VIP Calimanco's Avatar
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    Check the browser you are using to make sure its set as the default browser.

  3. #3
    WS Lounge VIP mrjimphelps's Avatar
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    Try this -- Group Policy Editor. Although they may not have set a policy (or knowingly set a policy), you might be able to fix it by running Group Policy Editor.

  4. #4
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    Joe

  5. #5
    3 Star Lounger
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    What browser are you using, and can you open any websites in it? If you type a known good URL into the address bar, does it open?

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