Results 1 to 7 of 7
  1. #1
    Lounger
    Join Date
    May 2010
    Location
    Lake of the Ozarks, MO
    Posts
    25
    Thanks
    0
    Thanked 0 Times in 0 Posts

    intermittent mouse problem

    All has worked fine with Windows 10 on this HP desktop for 5-6 months but now having problems with the mouse. Maybe from the last Windows update???

    My mouse works fine on the desktop. On the start windows some things work fine, others don't. I click Skype and it works fine. I click Settings and it changes highlight to show Settings is selected but will not start the app. Several things in the start window work that way. Some of the tiles on the start windows will activate with a mouse click and some won't.

    Some items on the task bar will start and some will not.

    I can type in Settings and the box will come up but cannot start anything any of the options with a mouse click.

    Fred

  2. #2
    Silver Lounger lumpy95's Avatar
    Join Date
    Feb 2013
    Location
    Mojave Desert CA
    Posts
    1,842
    Thanks
    258
    Thanked 175 Times in 148 Posts
    Do you have an optical Mouse? Have you tried another mouse?
    An Optical Mouse is pretty cheap so I keep a spare.

  3. #3
    4 Star Lounger
    Join Date
    Dec 2009
    Location
    Paducah, Kentucky
    Posts
    420
    Thanks
    37
    Thanked 67 Times in 64 Posts
    Do those items sometimes work but not at other times?
    If they never work then it may not be your mouse that is the problem.

  4. #4
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,191
    Thanks
    48
    Thanked 984 Times in 914 Posts
    Do the items work if you use the arrow keys and Enter?

    cheers, Paul

  5. #5
    Lounger
    Join Date
    May 2010
    Location
    Lake of the Ozarks, MO
    Posts
    25
    Thanks
    0
    Thanked 0 Times in 0 Posts
    The start windows apps that will not start with the mouse will not start with the arrow keys/enter key either. I think the mouse is working fine, it's just that it seems some items are locked so they will not open. In the start window File Explorer and Power work fine but Settings, which is in between FE and Power, does not work.

    If I type in settings it brings up the options window. Nothing on that window will open with either the mouse or the arrow/enter keys. I have not found a way to change system settings cuz I cannot open the window.

    Some live tiles open, others don't.

    Is this something new that the system settings are protected? I have admin rights so should be able to open everything.

    Fred

  6. #6
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,191
    Thanks
    48
    Thanked 984 Times in 914 Posts
    W10 does seem to have menu issues.
    This thread may help. http://windowssecrets.com/forums/sho...ows+start+menu

    cheers, Paul

  7. #7
    Lounger
    Join Date
    May 2010
    Location
    Lake of the Ozarks, MO
    Posts
    25
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Thanks to all who helped.

    I uninstalled update KB-3156421 and now all works properly. I will reinstall the update, perhaps something happened during the install. But I do see lots of folks having problems with that update. There are so many changes, I'm sure we need them, but hope it does not cause problems again.

    Fred

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •