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  1. #1
    New Lounger
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    Windows half-screen

    Out of the blue, on bootup Windows only show the bottom half of the screen at the top, and a grayed out noisy area below. In order to pull down a menu, I have to open the menu, right-click on it in the task bar, select move, then pull it down to where I can get at the rest.
    This is a dual-boot machine and the Linux install is working flawlessly. I am using the on-board HDMI output. I have a new video card that I can install if needed, but thought I would try here first to get help troubleshooting the problem. This is a Dell XPS8700 with 32GB ram, a 500gb SSD (with 300 GB free), and a 2TB spinning drive (with 0.8TB free).
    Last edited by w7hdron; 2016-06-09 at 09:03. Reason: Add machine type

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    It sounds like your video driver is the culprit. Less likely is that a Windows update somehow hosed things. You didn't say which version of Windows you are running. From the information at Dell's website, I would say that you are running Windows 10. It may not matter.

    Was there a major event which occurred at the time the problem started? For example, right after you installed Linux.

    Try playing with the video resolution. Put it on the lowest setting, to see if that fixes things. Also, if your monitor allows for it, try a different type of video cable (e.g. VGA).

    Finally, since you already have a different video card, try it.

  3. #3
    New Lounger
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    Actually, it turned out to be a setting in BIOS that permits multiple monitors. Only Windows 7 was affected, since it had the defective video driver built in. Apparently a Windows update broke it (surprise):-)

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