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  1. #1
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    Question Windows 10 - Internet Explorer not working at all - what now?

    I have two W10 installations, one on a personal laptop that works almost like I want it to - the parts that don't are another story, but IE 11 works fine.

    My wife recently had her laptop updated surreptitiously (Microsoft strikes again ) and now her version of Internet Explorer will not work. I can find the icon on the W10 screen. When I click on it, a small window opens with IE in view. The problem is that the window is not active - IE will not respond to any mouse clicks or anything at all. In fact to shut it down, I have to use Task Manager.

    I am hoping that someone will be able to provide answers to get IE going again, because, to be frank about it, Edge is, in my opinion, a piece of junk...'nuff said.

    Ron M

  2. #2
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    Have you tried running IE with add-ons disabled?

    have you reset IE? - open Control Panel, type internet in the search box, click on Internet Options, click on the Advanced tab, click the Reset button.
    Joe

  3. The Following User Says Thank You to JoeP517 For This Useful Post:

    Ron M (2016-06-11)

  4. #3
    5 Star Lounger
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    Joe, thanks for the help. It worked and my wife is now able to access IE on her machine.

    Ron M

  5. #4
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    Great!! Glad you got it resolved. Thanks for posting back.
    Joe

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