Page 1 of 2 12 LastLast
Results 1 to 15 of 20
  1. #1
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Don't wait - ALWAYS backup your backups - a cautionary tale

    System is Windows 7.
    I have an internal HDD in an external caddy. I had a couple of occasions recently when I turned on the drive
    and Windows threw up a blue screen to prevent a sort of failure. After re-booting it happened again but the third
    time was successful. I immediately back up the drive to another external drive and, a couple of days later the ailing
    drive failed. I felt quite pleased with myself, but it was short-lived.

    The backup drive was now my only copy. It sat on top of a second identical Western Digital drive, both flat-down
    on my glass-topped computer table. But my hand accidentally knocked it sideways and it ended up at an angle, having
    struck the glass. To me it didn't seem that bad, but the drive no longer works. The platter/s spin up, getting faster,
    then they slow down again, and it doesn't show up on my PC. So all my files have gone.

    The two attachments show a 'before' and (roughly and 'after'. I doubt very much if any remedial treatment can
    be carried out.

    P1020699.JPGP1020700.JPG

  2. #2
    Super Moderator RetiredGeek's Avatar
    Join Date
    Mar 2004
    Location
    Manning, South Carolina
    Posts
    9,436
    Thanks
    372
    Thanked 1,457 Times in 1,326 Posts
    T.M.,

    You may have only juggled/loosened/broken the internal circuit board or USB connector. Those drives can be disassembled and the bare drive can be connected up to USB with simple $10 item you can purchase on Amazon.

    HTH
    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

    My Systems: Desktop Specs
    Laptop Specs

  3. #3
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts
    RetiredGeek: Looking at the casing of the drive there's no indication
    of how it's put together. No hidden screws or anything.

  4. #4
    Super Moderator RetiredGeek's Avatar
    Join Date
    Mar 2004
    Location
    Manning, South Carolina
    Posts
    9,436
    Thanks
    372
    Thanked 1,457 Times in 1,326 Posts
    T.M.,

    Yes you will have to "break in"! But then if the drive is currently unusable so what?

    Of course, I'm assuming it is out of warrenty.

    May the Forces of good computing be with you!

    RG

    PowerShell & VBA Rule!

    My Systems: Desktop Specs
    Laptop Specs

  5. #5
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts
    The drive is definitely out of warranty, and Youtube has info about 'breaking in'.

  6. #6
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Location
    Austin metro area TX USA
    Posts
    1,735
    Thanks
    95
    Thanked 128 Times in 125 Posts
    Your unfortunate story is one I very much try to avoid.
    When one of my two assigned ext HDs goes bad[*], I always immediately get a 2nd external HD and immediately make another set of full images onto said 2nd ext HD, to go along with the surviving 1st ext HD.
    Long ago, I lost a set of backups by not having two ext HDs assigned to each computer, had to rebuild one computer's Windows OS and all successive 3rd party stuff from scratch.

    Addendum:[*] A logical error can often be fixed to good as gold status, a physical error - HD replacement time
    Last edited by RolandJS; 2016-08-01 at 08:34.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

  7. The Following User Says Thank You to RolandJS For This Useful Post:

    eikelein (2016-08-04)

  8. #7
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts
    RolandJS: I fully agree with you, but we always think it's going to happen to the other guy and not to yourself.
    As my son is more 'hands on' than I am regarding computers, I'll have to wait a week or so before he's free to visit me. I'll post again when I have some news - good or bad!

  9. #8
    5 Star Lounger Lugh's Avatar
    Join Date
    Jun 2010
    Location
    Indy
    Posts
    627
    Thanks
    168
    Thanked 77 Times in 68 Posts
    It'll be real bad luck if you've lost your files. I agree with RG, it's very probably something got jarred loose, and you'll be able to recover fairly easily.
    Lugh.
    ~
    Windows 10 Pro x64 1607; Office 2016 (365 Home) x32; Win Defender, MBAM Pro

    ASRock H97 Anniversary; Xeon E3-1231V3 (like i7)
    Gigabyte GeForce GTX 970; 12GB Crucial DDR3 1600
    Logitech MX Master mouse; Roccat Isku kb

  10. #9
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Location
    Austin metro area TX USA
    Posts
    1,735
    Thanks
    95
    Thanked 128 Times in 125 Posts
    I'm wondering if the enclosure of that hard-drive can be replaced with an exact same enclosure. I might have missed it, did that hard-drive [without the external enclosure] get placed into another computer to test for recovery?
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

  11. #10
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts
    To recap and clarify: My original files were on an IDE drive that had been put into an external (USB) caddy. I was in time to back it up before it failed. As the drive is some years old and making groaning and clicking noises I'm presume it's mechanically come to the end of its life. But there's nothing to lose by removing the drive and trying it in the PC, so we'll
    give that option a go.

  12. #11
    3 Star Lounger
    Join Date
    Dec 2009
    Location
    Hartford, WI, USA
    Posts
    370
    Thanks
    153
    Thanked 62 Times in 37 Posts
    @thatman:

    Oh boy, the drive already makes noises?

    IT S TIME FOR THE PROFESSIONALS!

    No, I do not hawk my own services! I want to point you to an experienced specialty service with seemingly very reasonable prices that has saved my daughter's bacon in the past. Recovery Force Inc contact information.

    Good luck.
    Eike J Heinze
    What I am about
    SE Wisconsin

  13. #12
    5 Star Lounger
    Join Date
    Dec 2009
    Location
    Delaware, US
    Posts
    1,172
    Thanks
    19
    Thanked 99 Times in 88 Posts
    I backup monthly to a USB external drive that sits in a fireproof box when it's not being used.

    A copy of the most recent backup also goes onto a mirror NAS, which also holds the bulk of the files I don't want to lose (and I really do need to archive some of that stuff since I am a packrat).

    There are a few files that I keep on Dropbox for easy access from mobile devices.

    There are a number of files that I keep on OneDrive that are accessed daily.

    So, while it's entirely possible that some disaster could really f* me up, normal day-to-day WTF's probably won't be too hard to recover from.
    Graham Smith
    DataSmith, Delaware
    "For every expert there is an equal and opposite expert.", Arthur C. Clarke (1917 - 2008)

  14. #13
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts
    eikelein: The drive that is making noises held my original files. It's one of the black-cased Western Digital drives (see photo) which accidentally received a sideways knock, that was the backup drive.

  15. #14
    3 Star Lounger
    Join Date
    Dec 2009
    Location
    Hartford, WI, USA
    Posts
    370
    Thanks
    153
    Thanked 62 Times in 37 Posts

    Arrow You are risking your files...

    Quote Originally Posted by thatman View Post
    eikelein: The drive that is making noises held my original files...
    thatman,
    That is exactly how I understood you and the word "original" is exactly why I said - and I repeat it:
    IT IS TIME FOR THE PROFESSIONALS!

    Don't "try" anything, bite the bullet and admit that you are at the end of the rope as far as home remedies go.

    Exactly the noises you describe IMHO spell doom for your original files! Good luck!
    Eike J Heinze
    What I am about
    SE Wisconsin

  16. #15
    Lounger
    Join Date
    Dec 2012
    Location
    London, UK
    Posts
    37
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I finally have the result. The external Western Digital drive that received a knock was removed from it's case and connected directly to the PC - it worked! RetiredGeek, it looks like you were right. A big thanks to everyone who responded to the post. It just remains for me to purchase a backup drive to copy over the files, and to scrap the other 'clicking' drive.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •