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  1. #1
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    Mouse pointer sticks, jumps, stutters

    Hi,

    Just had my PC updated with a 500mb ssd & new install (by an expert) of W7 Pro. The Logitech M525 wireless has been working fine for several yrs.
    Very quickley the mouse pointer sticks, jumps, stutters.
    1] Installed new batteries to no avail.
    2] chk'd processes, replaced Evernote with less mem hogging ver. Repaced Firefox with less mem hogging ver, Replaced antivirus with less mem hogging ver. All to no avail.
    3] chk'd Msconfig, un-chk'd several items to no avail.
    4] bought new Logitech M525, changed batteries several tims to no avail.
    Been on the same W7 Pro for 4 yrs, re-installed several times with no mouse pointer sticks, jumps, stutters problems.

    Working with the pro (who did this update and over the years built/updated all my PC's) to troubleshoot & select all adjustments to svcs & Msconfig.

    Please help with any suggestions. My wife & I are moving to the NE to be closer to our grandchildren & having a working PC is paramount with all the back & forth between agents, banks, lawyers, repairmen, inspectors, etc.
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  2. #2
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    Have you moved any other wireless devices closer to the PC?
    Joe

  3. #3
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    Quote Originally Posted by JoeP517 View Post
    Have you moved any other wireless devices closer to the PC?
    Joe,

    Thanks for the quick response.

    1] I have no other wireless devices in my home. Mouse is 24" from transmitter and other as wireless mice have worked with no problem for 2 yr.
    2] This all started after I had my PC upgraded by an expert with a 500 mb ssd & a re-install of W7 Pro.

    The guy who did the above upgrade thinks that too many W7 process are running. Never in 25 yrs of using Win have I ran into the 'too many processes' running problem? I don't even mess with that area.
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  4. #4
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    No wireless phones, universal remotes, etc.?

    Is the USB dongle in the same port?
    Joe

  5. #5
    Super Moderator Rick Corbett's Avatar
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    Quote Originally Posted by klxdrt
    The guy who did the above upgrade thinks that too many W7 process are running.
    Doubtful... but I suppose if there was a lot of processor activity...

    If you want, post a list of processes.

    I've attached a TXT file called ProcList.txt. Save it to your desktop, rename it from .TXT to .VBS then double-click it. (The forum doesn't allow attachment of scripts). This will create a text file on your desktop called ProcessList.txt. Attach the list to a new post or copy/paste the contents.

    Hope this helps...
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    Last edited by Rick Corbett; 2016-08-03 at 12:31.

  6. #6
    WS Lounge VIP mrjimphelps's Avatar
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    Try reinstalling the driver.

  7. #7
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    Quote Originally Posted by mrjimphelps View Post
    Try reinstalling the driver.
    Thanks for your response, the driver is automatically installed when you insert the tiny wireless receiver/dongle in any USB port.
    Don't ask me why, what etc the mouse is working now. This is just how the Win system works.


    I executed the ProcList as above & it contained the below info:

    ' http://www.winhelponline.com/blog/li...reation-times/

    Set objFS = CreateObject("Scripting.FileSystemObject")
    Set objNewFile = objFS.CreateTextFile("ProcessList.txt")
    strComputer = "."
    Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\cimv2")

    Set dtmProcTime = CreateObject("WbemScripting.SWbemDateTime")

    Set colProcesses = objWMIService.ExecQuery("select * from win32_process" )

    For Each objProcess In colProcesses
    strOutput = strOutput & objProcess.Name & " (" & objProcess.ProcessID & ")"

    If NOT IsNull(objProcess.CreationDate) Then
    strOutput = strOutput & vbTab & getmytime(objProcess.CreationDate)
    End If

    If NOT IsNull(objProcess.ExecutablePath) Then
    strOutput = strOutput & vbTab & objProcess.ExecutablePath
    End If
    strOutput = strOutput & vbCrLf
    Next
    objNewFile.WriteLine strOutput

    Function getmytime(wmitime)
    dtmProcTime.Value = wmitime
    getmytime = dtmProcTime.GetVarDate
    End Function

    This is all I got so I did a screen capture:
    Hope this helps.
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  8. #8
    Super Moderator Rick Corbett's Avatar
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    Glad your mouse appears to be working OK now.

    PS - Your screenshots don't show 'too many' processes.

  9. #9
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    Quote Originally Posted by Rick Corbett View Post
    Glad your mouse appears to be working OK now.

    PS - Your screenshots don't show 'too many' processes.
    Rick,

    Glad to here my processes seem ok.

    I'm not a techie but I'm very experienced in using PC's since the VIC 20 w/4k ram plus DOD from 3.2 thru W7 pro and believe much of the past 30+ years has been wasted on trouble shooting.

    I had less trouble with my 46 Ford Flathead cpe in the 50's, and that was TROUBLE: bearings rapped, burned oil, radiator leaked, clutch chattered, tranny & rear broke often down several times, but that V8 sounded so good and so did the girls. And it was pretty fast. Now, everything seems to be broken today in one sense or another.

    Still don't have any rational idea of why my mouse is working ok now.
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