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  1. #1
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    Hidden Taskbar Icon in Win 10

    When I pin an Outlook icon to the Taskbar, it shows up as "Outlook 2016 (2)", indicating that there is already an Outlook icon on the taskbar. How do I find this hidden Outlook icon and delete it? Or, how do I make it show so I can delete the duplicate?

    Thanks,
    Ed

  2. #2
    davidhk
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    Not sure how much this will help..............

    Start > left side, apps list > scroll to Outlook 2016 > right click at it > click More.
    Does it say "Unpin from taskbar" ?
    If yes, click it.

    Go back to desktop, try to pin Outlook 2016 to taskbar and see what happens.

  3. #3
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    Well, it does remove the Outlook icon, as expected, but when I pin it back to the taskbar again, it still appears as Outlook 2016 (2).

  4. #4
    davidhk
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    Sorry.
    I don't have a "reasonable" suggestion for you.
    If that is the only issue you have with Outlook, I would put up with the minor irritant and let it be.
    I mean, you wouldn't want to reinstall Office 2016 just for that, would you ?

    Of course, other members are likely to have a solution for you.
    Good luck.

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    edn3005 (2016-08-17)

  6. #5
    New Lounger
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    No, I'm not going to reinstall Office just for that. Thought somebody might know where it might reside in the registry or something where I could locate the offender and delete it. In the meantime I just renamed a shortcut to "Outlook" (rather than it's default "Outlook 2016")and put it back on the taskbar.

    Thanks, davidhk

  7. #6
    davidhk
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    You are welcome.
    Sorry I am of no use to you.

    Happy computing.

  8. #7
    davidhk
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    edn3005,

    If you care to, give this a try........

    First unpin Outlook 2016 from taskbar.
    Then use this tutorial to clear your thumbnail cache.
    http://www.tenforums.com/tutorials/5...dows-10-a.html

    Use Option Two.

    Restart computer.

    Pin outlook 2016 back to taskbar.
    Last edited by davidhk; 2016-08-20 at 08:14.

  9. #8
    davidhk
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    To : edn35

    What is your current status ?
    Have you fixed the problem ?
    Have you tried the Thumbnail Cache reset I posted on post #7 ?

  10. #9
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    Try going to Right side bottom, click on the inverted V (hidden icons) and you may find your other "outlook" there.

  11. #10
    Super Moderator Rick Corbett's Avatar
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    Have a look in:

    C:\Users\<logged-on-user>\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

    The easiest way is to enter %appdata% in the address bar of File Explorer.

    Note that AppData is a hidden folder so, before anything else, do this:

    1. Open File Explorer.
    2. Click on File in the menu bar.
    3. Select Change folder and search options.
    4. Click on the View tab.
    5. Change the option for Hidden files and folders to Show hidden files, folders and drives.
    6. Click on the Apply button at the bottom right of the dialog.
    7. Click on the Apply to Folders button near the top of the dialog.
    8. Click on the Yes button to confirm what you want.
    9. Click on the OK button at the bottom of the dialog to dismiss the dialog.

    Hope this helps...
    Last edited by Rick Corbett; 2016-08-21 at 16:48.

  12. #11
    WS Lounge VIP Coochin's Avatar
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    Or right-click Start then left-click Command Prompt (Admin) then type (or use copy-and-paste):

    cd C:\Users\<logged-on-user>\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
    (press enter)

    Then type:

    dir /p
    (press enter)

    to get a list of the contents of the folder.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
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  14. #12
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    Well, i tried option 2 and, when I pinned Outlook back to the taskbar, it showed as "Outlook 2016 (2)" once again. Need to try other ways I guess.

    thanks for the try, davidhk

  15. #13
    New Lounger
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    Ok, coochin, your suggestion solved the problem. I went to C:\Users\<logged-on-user>\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar and deleted both Outlook 2016 entries. After removing the icon from the taskbar, and re-pinning it, it did finally show as "Outlook 2016" and not as a second occurrence.

    Thanks to all for suggestions.

    It does seem a bit strange to me that the taskbar entries were in a folder as a subordinate folder of \internet explorer\. I would have figured Windows Explorer, especially since I don't even use IE or Edge.

    In any case, thanks again.
    Last edited by edn3005; 2016-08-31 at 15:21. Reason: Additional thought

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