Results 1 to 12 of 12
  1. #1
    5 Star Lounger
    Join Date
    Feb 2001
    Location
    Australia
    Posts
    691
    Thanks
    29
    Thanked 2 Times in 2 Posts

    Windows update check/download sometimes takes hours - why?

    For a couple of years, I have been using Windows 7 Pro on a pair of Dell Inspiron 7520 laptops.

    I have Windows update set to check for updates automatically, which it does regularly, but if I do a manual check, usually it happens fast, like everything else.

    However, occasionally, it just sits on "Checking for updates" for ages, apparently doing nothing, and this has happened several times over the past couple of days .

    According to some online sources, this can sometimes take several hours, so today I let it keep going (with nothing else running), and after 3 hours (!), it finally responded with a handful of new updates.

    Why would checking for updates sometimes happen immediately but other times take several hours? (It would not be due to my Internet connection, which is fast and stable.)

  2. #2
    WS Lounge VIP
    Join Date
    Dec 2009
    Location
    Earth
    Posts
    8,518
    Thanks
    54
    Thanked 1,038 Times in 966 Posts
    It might be due to Microsoft's internet connection, which is overloaded and a target for script kiddies.
    It also might be Windows being slow - we've had plenty of reports of checks in W7 taking forever.

    cheers, Paul

  3. #3
    WS Lounge VIP Coochin's Avatar
    Join Date
    Jun 2014
    Location
    Queensland, Australia
    Posts
    2,314
    Thanks
    34
    Thanked 337 Times in 292 Posts
    @ Murgatroyd

    You might find "Another Slow Updates Fix for Windows 7" helpful: http://windowssecrets.com/forums/sho...-for-Windows-7
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  4. #4
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    5,124
    Thanks
    2
    Thanked 439 Times in 362 Posts
    FWIW, I've just done a Win 7 system rebuild, starting with a pre-SP1 installation. I immediately disabled Windows Update. Having done that, the first update to install was SP1 (KB976932), followed by .Net 4.6 (KB3151800), then IE11 (https://www.microsoft.com/en-us/down...7-details.aspx) and Windows Update updates KB3020369 & KB3172605. After re-booting, Windows Update was enabled and, after an hour or so returned a list of ~170 updates. The KB updates mentioned above (& below) are all available via the Windows Update Catalog at http://catalog.update.microsoft.com/v7/site/Home.aspx. After installing all the listed updates, I installed the Convenience rollup update for Windows 7 SP1 (KB3125574).

    Do note that, if you're not on-line when installing IE11, you'll need to ensure the following updates are installed beforehand: KB2533623, KB2639308, KB2670838, KB2729094, KB2731771, KB2786081, KB2834140, KB2882822 & KB2888049. If you're online, the IE11 installer downloads them, if needed.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  5. #5
    Bronze Lounger
    Join Date
    Dec 2009
    Location
    Delaware, US
    Posts
    1,222
    Thanks
    20
    Thanked 101 Times in 90 Posts
    Quote Originally Posted by Murgatroyd View Post
    However, occasionally, it just sits on "Checking for updates" for ages, apparently doing nothing, and this has happened several times over the past couple of days .
    It's an ongoing problem...
    http://windowssecrets.com/forums/showthread.php/177015-Can-t-seem-to-d-l-updates?
    Graham Smith
    DataSmith, Delaware
    "For every expert there is an equal and opposite expert.", Arthur C. Clarke (1917 - 2008)

  6. #6
    Administrator
    Join Date
    Mar 2001
    Location
    St Louis, Missouri, USA
    Posts
    23,882
    Thanks
    5
    Thanked 1,098 Times in 964 Posts
    Joe

  7. #7
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    5,124
    Thanks
    2
    Thanked 439 Times in 362 Posts
    Quote Originally Posted by JoeP517 View Post
    The link from there to http://www.tweaking.com/forums/index....html#msg34782 implies that the Convenience rollup update (KB3125574) is needed to cure the Windows Update problem; it isn't. I've recently rebuilt a Win 7 system from scratch and did not need that update to cure the Windows Update problem (though I did install it after the other updates had been installed). Furthermore, the KB3125574 update won't install if the updates included in KB3020369 have not been installed beforehand. In my case, I didn't need to install the KB3020369 update because everything in it had already been installed by Windows Update before installing the KB3125574 update.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  8. #8
    2 Star Lounger
    Join Date
    Sep 2014
    Location
    Hampshire, UK
    Posts
    184
    Thanks
    4
    Thanked 47 Times in 32 Posts
    I've seen a good many reports that all the so-called solutions tend to work for a while but then the problem recurs, typically the next month. It's definitely an issue at Microsoft's end and for me it also affects the MSE updating and scanning schedules, they work fine immediately after installing the monthly Windows updates (which I don't do as soon as they are offered), and then everything slows down as the month progresses. It's also noticeable that the CPU usage when idle is typically around 25% until the updates are installed and then it runs at or close to 0% when idle. I have a manual fix for MSE which I use when the search for new definition updates gets stuck, but not for the Windows updates generally. Some months there's a specific update that's supposed to fix it but it doesn't last.

  9. #9
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    5,124
    Thanks
    2
    Thanked 439 Times in 362 Posts
    Quote Originally Posted by Tandor View Post
    I've seen a good many reports that all the so-called solutions tend to work for a while but then the problem recurs, typically the next month.
    there are 'so-called solutions' and real solutions. You need to exercise some discernment.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  10. #10
    3 Star Lounger
    Join Date
    Mar 2012
    Location
    NY state
    Posts
    235
    Thanks
    12
    Thanked 23 Times in 22 Posts
    I've tried several of these fixes on different machines and they only seem to work for one month. I gave up fixes and check for updates at bedtime and look in the morning.
    Joe

  11. #11
    Super Moderator satrow's Avatar
    Join Date
    Dec 2009
    Location
    Cardiff, UK
    Posts
    4,673
    Thanks
    306
    Thanked 604 Times in 503 Posts
    Quote Originally Posted by macropod View Post
    there are 'so-called solutions' and real solutions. You need to exercise some discernment.
    The current CanadianTech solution is a recent solution, only made possible by the publishing of KB3172605 in July, the Dalai/krelay (linked from the Tweaking.com page) worked fine for many until after that date. The current spate of WU issues dates back to August 2015, I was hit by it from November 2015 onwards.

  12. #12
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    7,122
    Thanks
    165
    Thanked 936 Times in 894 Posts
    I had KB3172605 among this month's updates as well.

    I did a check for updates on one Win 7 machine and within a short while it gave me 12 to download which went smoothly.

    When I switched my other Win 7 on, Norton was well out of date so I had to bring that up date and then I got the auto notification that 11 were waiting to download, which also went smoothly.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •