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  1. #1
    New Lounger
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    Question Password issues using two Outlook 2013 profiles

    I have two Outlook 2013 profiles on my work laptop. Both are Exchange based accounts. I did not have this issue on my Win 7 machine but Windows 10 is giving me fits. When I select my personal email account from the profile prompt, it starts right up. However, when I select my work account, the Windows security box pops up with my personal account login and password. I have to select More Choices -> Use a different account and enter my work login and password. And the kicker is, a few minutes later, the security box pops back up with my Work login and my Personal password. If I donít enter my personal account login, it will keep popping up.

    My laptop is in a domain. My two account are totally separate. As I said, this was not an issue with Win 7. Iím wondering if the Win 10 mail application may be involved. Any help would be greatly appreciated.

  2. #2
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    Don't you have the option to have Outlook remember your credentials?
    Joe

  3. #3
    New Lounger
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    I do have that option but it doesn't work. That's what's so puzzling about this issue.

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