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  1. #1
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    Unhappy Workgroup network problem

    I have two PCs running Windows 10 Pro both connected to the same workgroup. Until several days ago, I could access files and folders on both PCs from either PC. I had several drives on MASTERPC mapped into LAPTOPPC as well as several drives on LAPTOPPC mapped into MASTERPC. Now, MASTERPC can see LAPTOPPC and its mapped drives, but LAPTOPPC cannot see MASTERPC or its mapped drives. On LAPTOPPC, when I go to File Explorer, Network, I can see MASTERPC listed but if I try to select it, I get a Network Error - "Windows cannot access \\MASTERPC" with error code "0x80070035, The network path was not found". If I try to ping MASTERPC from LAPTOPPC, I do get a response. Internet access works fine from both PCs. I have tried so many different "solutions" that I have lost track of what I have done, but the end result has been no change in my problem. Any suggestions will be appreciated.

  2. #2
    Silver Lounger lumpy95's Avatar
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    Welcome to the lounge.
    Sounds like a permissions problem. Have you gotten any updates/upgrades on 1 and not the other? Type winver into the search box on both computers and see if they are both the same version and build number and post each one back here.
    Some of the networking guru's here should be able to point you in the right direction.

  3. #3
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    LAPTOPPC is at Version 1511 (OS Build 10586.545). MASTERPC is at Version 1511 (OS Build 10586.589). However, both machines have just received the update to Version 1607. I will let this install and see what happens.

  4. #4
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    Both PCs have updated to Version 1607 (OS Build 14383.187) with updates KB3176936 and KB3188128. Workgroup issue has not gone away. However, on LAPTOPPC I ran the diagnostic on the Ethernet connection which found a problem that could not be fixed automatically. Problem found message is "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding."

  5. #5
    Silver Lounger lumpy95's Avatar
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    I googled the error message and here are a number of links for fixes.
    NOTE: you should reboot the router and recheck the problem before proceeding with fixes.
    http://www.kapilarya.com/your-comput...ing-windows-10

    This is for W7/8/&10 http://www.thewindowsclub.com/fix-dn...g-on-windows-7

    https://www.xtremerain.com/fix-dns-s...ng-on-windows/

    For W7 but should work with W10 also= https://support.microsoft.com/en-us/kb/2779064

    YouTube video = https://www.youtube.com/watch?v=aqO62t9_SNM

  6. #6
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    Router reboot fixed the DNS server issue. Original issue still exists.

  7. #7
    Silver Lounger lumpy95's Avatar
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    Can you access MASTERPC by putting the address/name in the address window in file explorer? Example: \\192.168.1.27\MASTERPC\ ( note, you need to know the correct IP address ).
    Have you gone through network and sharing settings to make sure nothing has changed?

  8. #8
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    Address/name in file explorer gives same results. Have gone through network and sharing settings - no changes there.

    I have come to the conclusion that the problem is with LAPTOPPC. I just connected a windows 7 notebook pc to the network and was able to see and access MASTERPC.
    Last edited by PicoPic27; 2016-09-22 at 22:49.

  9. #9
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    What happens if you disable the firewall on the laptop?
    Joe

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    Check the Security event log (Win R, eventvwr) for login errors when you attempt to access files from the laptop. If so you need to re-input the credentials / re-join the homegroup.

    cheers, Paul

  11. #11
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    Quote Originally Posted by JoeP517 View Post
    What happens if you disable the firewall on the laptop?
    No change. I also verified that the firewall settings were the same on both machines.

  12. #12
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    What happens if you disable the firewall on the Master?
    Joe

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    Quote Originally Posted by Paul T View Post
    Check the Security event log (Win R, eventvwr) for login errors when you attempt to access files from the laptop. If so you need to re-input the credentials / re-join the homegroup.

    cheers, Paul
    Not using Homegroup but when I tried, same problem. Nothing stood out in the Security event logs of either computer. Credentials have been checked, updated and deleted & reinstalled with no noticeable difference.

  14. #14
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    Quote Originally Posted by JoeP517 View Post
    What happens if you disable the firewall on the Master?
    Problem is not with the Master as two other computers (Windows 7 & windows 10) can both access the MASTERPC with no issues.

  15. #15
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    Is NetBIOS over TCP/IP enabled on the laptop network adapter (IP V4)?

    Have you checked hidden devices with device manager?
    Joe

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