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  1. #1
    Lounger
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    Windows unfilled & mouse-click time-lag

    After three frustrating days I’ve decided to seek assistance…

    Current problems:


    1. Lag of 5-10sec between mouse click and action (mouse/cursor movement remains normal)
    2. Pop-up windows are either white (a mouse-over often reveals the content) or completely clear showing desktop (mouse-over has no effect).


    These problems disappear when system is restarted or I sign-out and sign-in, but reappear a little later (often when I’m away from the PC).

    PC:

    Custom-built (Asus Z170-Deluxe mobo, 32GB mem, Intel i7-6700K 4.0GHz, 2xSSDs, 2xHDDs) running Win 10 Pro (from new, not an upgrade) ver 1511 build 10586.633

    Recent History:

    A few days ago I had problems with the Start Button, Task Bar and System Tray that would disappear after a system restart:

    • Many minutes after a restart icons in the Task Bar lost most right-click functionality (i.e. the pinned and recent lists), the Start Button lost left-click function (& the keyboard Start button too). The Action Centre icon turned white showing a message waiting but wouldn’t open.
    • Reliability Monitor confirms the system OK until 12th Oct. when its graph plummets. There’s a long list of critical failures, Windows Shell Experience Host and System Settings Broker were the first two that “Stopped Working” followed by some of my applications and Cortana which “Stopped responding and was closed”.
    • Earlier that day, there had been Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3192441) plus Store update so I rolled back the system to the 11th. This had no effect so I rolled back to the previous restore point on the 6th Oct, then the Start Button, Task Bar and System Tray problem ceased.


    However, a day later the current time-lag and empty window problem started. The only updates between 6th and 11th Oct (apart from Windows Defender definitions) were .Net Runtime Package 1.4 and .Net Native Framework Package 1.2.23205.0 Surprisingly, Win10 didn’t create a restart point before these updates. Is it advisable to remove these packages, if so how?

  2. #2
    4 Star Lounger
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    Have you tried a clean boot? If you clean boot and still have the problems then you might want to scan for malware.

    Eventually, my suggestions would be (1) image your hard drive to an external medium, (2) download and run the Media Creation Tool in order to create an installation medium (flash drive, or disc), then do an in-place upgrade. In other words, with your current version of Windows 10 running insert the installation medium and run setup.exe (or navigate to the ISO and mount it, etc., in case you chose not to use a flash drive or disc). Your presently installed software should weather the upgrade without a problem.
    With an image you can always get back to your current state, but if the in-place reinstall works well then your problems should be gone.
    Clone or Image often! Backup, backup, backup, backup...
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    Home Built System: Windows 10 Home 64-bit, AMD Athlon II X3 435 CPU, 16GB DDR3 RAM, ASUSTeK M4A89GTD-PRO/USB3 (AM3) motherboard, 512GB SanDisk SSD, 3 TB WD HDD, 1024MB ATI AMD RADEON HD 6450 video, ASUS VE278 (1920x1080) display, ATAPI iHAS224 Optical Drive, integrated Realtek High Definition Audio

  3. #3
    Lounger
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    Thanks for that advice, RockE, I'll certainly consider that if the problem reappears but, happily, it has completely disappeared since the moment I started this thread!

    I have, however, created another restart point.

    N.B. The two .Net packages I mentioned have been successfully updated 12 out of 18 days this month (exact same versions).

  4. #4
    5 Star Lounger Lugh's Avatar
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    Quote Originally Posted by k64 View Post
    the problem ... has completely disappeared since the moment I started this thread!
    We have that affect

    There are occasions where it can take 3-4 reboots to make some glitches disappear. Fairly rare, but worth doing before taking further action.
    Lugh.
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