Results 1 to 11 of 11
  1. #1
    New Lounger
    Join Date
    Dec 2009
    Location
    San Jose, California, USA
    Posts
    13
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Update files not downoaded after three days

    The latest Windows Update identified 8 new updates for Win7 Sp1: 6 security etc. updates and 2 optional.
    Reviewed all updates, checked all for install, then clicked install button in Update Window. Message displayed: "downloading updates"
    That was three days ago! Legend on the sys tray icon says "updates downloading" progress shows (0% downloaded)"
    Any idea on what gives?
    How can I get my updates?
    Thanks!

  2. #2
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    5,174
    Thanks
    2
    Thanked 454 Times in 373 Posts
    Do you have update KB3125574 installed? If not, go to the Microsoft Update Catalog (http://www.catalog.update.microsoft.com/Home.aspx) and download & install it from there. Windows update should then work as intended. While you're at it, it's also recommended to download & install updates KB3020369, KB3125574 & KB3181988. These should be installed in KB order.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  3. #3
    2 Star Lounger
    Join Date
    Sep 2014
    Location
    Hampshire, UK
    Posts
    195
    Thanks
    5
    Thanked 51 Times in 35 Posts
    Have a look at the sticky thread at the very top of this board.

  4. #4
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    7,776
    Thanks
    197
    Thanked 1,014 Times in 962 Posts
    You could see if you get any movement after disabling your antivirus program but when manually downloading updates from the MS Catalog, your machine could become stuck on Checking for updates.

    If this happens for you after following Macropod's advice, then give WSUS Offline Update a try.

    This will download and install the main ones and after, any remaining will be in Windows Update which should then download and install okay, as it will have installed any Update Agent updates.

    https://www.youtube.com/watch?v=aXAOvbNJYyE

    http://download.wsusoffline.net/

  5. #5
    New Lounger
    Join Date
    Dec 2009
    Location
    San Jose, California, USA
    Posts
    13
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Update files not downoaded after three days

    Quote Originally Posted by macropod View Post
    Do you have update KB3125574 installed? If not, go to the Microsoft Update Catalog (http://www.catalog.update.microsoft.com/Home.aspx) and download & install it from there. Windows update should then work as intended. While you're at it, it's also recommended to download & install updates KB3020369, KB3125574 & KB3181988. These should be installed in KB order.
    Have downloaded missing KBs and saved them to hd. But when I click to install any of them, message is returned: "Only one instance of wusa.exe is allowed to run" and only option button is "cancel".

    Where do I go next?

  6. #6
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    5,174
    Thanks
    2
    Thanked 454 Times in 373 Posts
    That suggests Windows Update is currently trying to download & install updates. Go to Windows Update in the Control Panel and cancel the process. Then install the updates you downloaded. As the message indicates, you will have to wait until each one is installed before you can install the next one.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  7. #7
    WS Lounge VIP Coochin's Avatar
    Join Date
    Jun 2014
    Location
    Queensland, Australia
    Posts
    2,424
    Thanks
    37
    Thanked 358 Times in 312 Posts
    Restart the computer then try again.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  8. #8
    Super Moderator
    Join Date
    May 2002
    Location
    Canberra, Australian Capital Territory, Australia
    Posts
    5,174
    Thanks
    2
    Thanked 454 Times in 373 Posts
    Quote Originally Posted by Coochin View Post
    Restart the computer then try again.
    Doing that is liable to re-start WU, which needs to be stopped before the other updates can be installed.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  9. #9
    Super Moderator
    Join Date
    Aug 2012
    Location
    Durham UK
    Posts
    7,776
    Thanks
    197
    Thanked 1,014 Times in 962 Posts
    Change your update settings to Never check for while you are installing each.

  10. #10
    WS Lounge VIP Coochin's Avatar
    Join Date
    Jun 2014
    Location
    Queensland, Australia
    Posts
    2,424
    Thanks
    37
    Thanked 358 Times in 312 Posts
    Quote Originally Posted by macropod View Post
    Doing that is liable to re-start WU, which needs to be stopped before the other updates can be installed.
    Duh. Re-starting WU (wuauserv) is entirely the point which is achieved by re-starting Windows.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  11. #11
    WS Lounge VIP Coochin's Avatar
    Join Date
    Jun 2014
    Location
    Queensland, Australia
    Posts
    2,424
    Thanks
    37
    Thanked 358 Times in 312 Posts
    Working on customer's Toshiba Vista Home Basic system. Have installed KB947821 etc. but system still "checking for updates" after several hours. Will have to leave it as-is; maybe by tomorrow the bally thing will have sorted itself out.

    Ahh! Now have WU error "Code 8024402C". So will check that out.

    Clicked on "Windows Update Troubleshooter" link - "checking for updates" since <> 1:30AM 11/11/2016. Will leave it overnight.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •