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Thread: Chrome crashing

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    Chrome crashing

    I have been having a continuing problem with Chrome 64-bit crashing running under Windows 10 64-bit. I have tried just about everything and nothing helps. I just noticed that Chrome is installed in the Program Files (x86) folder and am wondering if that can be the problem. As a 64-bit program shouldn't it be in the Program Files folder? Can someone with 64-bit Chrome let me know where it is installed on their machine?


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    Super Moderator Rick Corbett's Avatar
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    I've just downloaded and installed what is labelled as the latest 64-bit version of Google Chrome (v54.0.2840.00) and, yes, it installed into the Program Files (x86) folder. A quick Google shows this is standard for Chrome. (?!)

    If you run Chrome and open Task Manager you'll see whether your installation is 64-bit ('cos, if it's 32-bit, you'll see either (*32) or (32 bit) alongside the process name.)

    Hope this helps...

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    Thanks Rick. I guess that's not my problem. I'll keep working on the crash issue.

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    Silver Lounger RolandJS's Avatar
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    You and I might be sharing similar Google Chrome problems, what exactly happens when it crashes? And, how do you recover the last tabs at the time of the crash?
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

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    Quote Originally Posted by RolandJS View Post
    You and I might be sharing similar Google Chrome problems, what exactly happens when it crashes? And, how do you recover the last tabs at the time of the crash?
    It simply closes at seemingly random times. When I restart it, it offers to restore my tabs and does so successfully. I haven't been able to find any references to this problem on the Internet. Are you having the same problem?

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    Super Moderator Rick Corbett's Avatar
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    Quote Originally Posted by IHipschman
    It simply closes at seemingly random times.
    As a matter of interest, how often do you restart your device?

    The reason I ask is because, before I gave up using Chrome, I noticed that it uses temporary files extensively, so re-booting may help.

    (For years I have used a .reg file to point both the TEMP and TMP environment variables to a C:\Temp folder I created so I can clear temporary files with a (shutdown) script. Have you tried clearing/cleaning your 'temporary files' folders?)

    Hope this helps...

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    I shut down my PC every evening. I just used CCleaner to clear out my temp files. I will see if that helps.

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    Cleaning out the Temp files didn't help. Chrome still crashes several times a day. Yahoo seems to be the most regular offender, but is not the only site that causes a crash. Going back to the same page that was active when Chrome crashed sometimes causes a crash again and sometimes does not. The crash often happens after I have been on the page for a length of time rather than immediately.

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    Super Moderator satrow's Avatar
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    It's possible that something like 'bad' video drivers are behind this, what graphics card or CPU/motherboard chipset do you have?

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    Silver Lounger RolandJS's Avatar
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    Have you tried using another browser with these same web sites? What happened with for example with Firefox or MS Internet Explorer?
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/

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    Quote Originally Posted by satrow View Post
    It's possible that something like 'bad' video drivers are behind this, what graphics card or CPU/motherboard chipset do you have?
    My PC has an Intel Core i5-4570 processor with built in graphics running on a Gigabyte motherboard. There is no separate graphics card. Is it likely that I need new drivers for the processor?

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    Quote Originally Posted by RolandJS View Post
    Have you tried using another browser with these same web sites? What happened with for example with Firefox or MS Internet Explorer?
    Unfortunately there is no consistency to what sites crash Chrome. If I go back to the same page that was active when Chrome crashed it sometimes crashes again, but usually it doesn't. When I get sick of Chrome's crashed I occasionally switch to Edge and it hasn't crashed yet.

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    Super Moderator satrow's Avatar
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    I've seen odd things reported with recent drivers and the Intel Iris Pro, also a few with users of the later HD series graphics. Can you check through Reliability Monitor to see what's been reported there for anything graphics related and updates for graphics drivers: http://www.howtogeek.com/222730/how-...shed-or-froze/

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    I haven't used the Reliability Monitor before. There was nothing related to graphics or Chrome. Interestingly and unrelated, it shows multiple instances of Keepass, my password manager, crashing even though it has never had a problem. The Chrome crashes do not happen while using Keepass to enter a password.

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    Super Moderator satrow's Avatar
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    No other (driver?) updates listed, or failed updates?

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