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  1. #1
    Platinum Lounger
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    Template cannot be opened by IE5

    Hi,

    I'm not quite sure whether this belongs in here or in an IE forum.

    We're running Office 2000 SR-1a.

    Our site has been using Netscape. There were links on the Intranet to Word templates. These in turn created a document based a template on the user's C: drive (For the Word templates, we operate on a thick client- the up-to-date templates are downloaded from the server to C.

    That worked fine. However, now we're on IE5.5- and now we get a message:
    "This method or property is not available because this document is in another application" on either of the statements:
    ActiveDocument.Close
    or
    Documents.Add Template:="c:ThisTemplate.dot"

    Has anybody seen this? Is there a way around?
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Template cannot be opened by IE5

    Interesting, I do not get that message in IE 5.01 SP1 on Windows 98. Maybe 5.5 is trying to do something more "in place," rather than handing off control to Word as an external application? Best of luck in tracking it down.

  3. #3
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    Re: Template cannot be opened by IE5

    OK, I'll try to see what happens on 5.01. I my have to backtrack and reinstall somewhere.

    Fortunately I am one of the few (even within our site's developers) who can do this. After this message, perhaps for not much longer.
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Template cannot be opened by IE5 - Wait! Stop!

    It could be a configuration issue. To prevent documents from opening inside the browser, see:

    http://support.microsoft.com/support/kb/ar...s/Q162/0/59.asp

    I searched the knowledge base for "this document is in another application" and got dozens of spurious results. Something is wrong with MS' search function.

    If you also want to roll back to 5.01, here's the link at MS:

    http://www.microsoft.com/windows/ie/...d/ie501SP1.htm

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