We have two HP Color LaserJet 4550n printers bought around 7 months ago . We have a problem regarding these printers that is taxing the patience of my fellow support technicians and myself. Perhaps someone out there can help.
The problem involves faint double images. When printing documents or photographs, the output is fine. However, one of our users created a PowerPoint presentation and we found that a faint image from the right hand side of the page was being generated on the left hand side. Needless to say, this ghost image wasn