Results 1 to 7 of 7
  1. #1
    2 Star Lounger
    Join Date
    Feb 2001
    Location
    Oklahoma, Oklahoma, USA
    Posts
    134
    Thanks
    0
    Thanked 0 Times in 0 Posts

    User Templates Mapped to Network

    To preserve our users' normal.dot files so that they can be backed up, we have changed the user template path to individual directories on our network; this likewise preserves their personal custom templates on a network environment.

    Recently we had 4 machines begin to do the blue screen any time the user clicked File | New (we have Word 2000). We have deleted registry keys of data, common and options as a remedy to no avail. We have regenerated normal.dot files for these individuals to no avail. We have ruled out hardware because 3 are iPaqs and one is a Dell and they are heavily equipped with 128 RAM; however, they are all running Windows98 and were placed into production in close proximity of one another. We have fought this from the angle of potential software conflicts but we find nothing different on the load of these machines that is different from all other installations both preceding them and following them. Yet, there obviously is something that is generating this glitch.

    The only other thing unique about these 4 users that they have in common is that all 4 are heavy WordPerfect users and run the two programs simultaneously or in close proximity despite warnings not to.

    Anyone ever run into this problem before or have any ideas?

  2. #2
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Tallahassee, Florida, USA
    Posts
    901
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: User Templates Mapped to Network

    It seems you've answered your own question considering they've each and every one ignored your warnings regarding trying to run Word and *sigh* WierdPerfect in a common environment. I have been told (but can't honestly say I've ever tried to verify) that one reason many places are turning to MS Office is the overall instability of WP as MS upgrades operating systems.

    I don't know if it would do any good, but maybe partitioning the drive so that the two suites run on different drives?
    Karen

  3. #3
    2 Star Lounger
    Join Date
    Feb 2001
    Location
    Oklahoma, Oklahoma, USA
    Posts
    134
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: User Templates Mapped to Network

    is a blue screen error generally a conflict for the same memory address by two different software? I know WordPerfect is often guilty of not releasing memory.

  4. #4
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Tallahassee, Florida, USA
    Posts
    901
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: User Templates Mapped to Network

    When you say "blue screen error" are you referring to the BSOD (blue screen of death, fatal error), a virtual memory dump or another error. Is the location in the error message always the same... or are your users rebooting before you can see it? I had a couple operators (we do have to have WP available because of some courts' filing requirements [off-topic rant on that below]) who would get virtual memory dumps... when I removed WP from their NT machines it no longer occurred. I did see BSODs if they were foolish enough to try to run the applications in tandem. I became my nasty autocratic self and moved WP to a separate, non-production machine and have had no further issues. Also, unless there's just cause for them to use WP, and you are a Word shop... you have to take away their crutch or they'll never learn the advanced features in Word... I realize that will take Managing Partner and/or CEO buy-in.

    Now... for my [img]/w3timages/icons/scream.gif[/img]? Wouldn't it make it easier for everyone, and also take less room on their servers, to mandate pdf for filings? I find it extremely irksome that we have to have WP at all, in any form, in our offices. It puts an unfair burden on us since although we are all quite proficient with Word, WP's a foreign beast. Don't get me wrong, I'm a former 5.1 (DOS) maven. Utilized *all* features, including templates which others had difficulty grasping... and was truly in love with it. I never used the Function key guide, as I had them memorized... much as I do now with Word (don't touch that mouse, it will slow you down), and was capable of writing some quite complex macros. I just don't get how they can justify requiring an editing format. The files should be inviolate (to the extent any file can be) because they are court filings! Whew! Glad I got that off my chest.[img]/w3timages/icons/laugh.gif[/img]
    Karen

  5. #5
    3 Star Lounger
    Join Date
    Jan 2001
    Location
    Toronto, Ontario, Canada
    Posts
    230
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: User Templates Mapped to Network

    <IMG SRC=http://cwm.ragesofsanity.com/s/ez/pi_thumbsup.gif><font color=448800><font face="Georgia"><big>Amen! I remember WP 5.1 DOS with some fondness. I agree wholeheartedly re .pdf's for court documents. I see way too many BSOD's/virtual memory dumps not to mention other issues re WP vs. Word!</big></font face=georgia></font color=448800>
    Patricia

  6. #6
    2 Star Lounger
    Join Date
    Feb 2001
    Location
    Oklahoma, Oklahoma, USA
    Posts
    134
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: User Templates Mapped to Network

    You would think that PDF format for the courts would be a shoe in since not only does it give a common format that's readily accessible but it also preserves the integrity of the document. Also, for those diehard WP users, publishing to PDF can be done with ease since it is part of WP9. The workaround for all of this, which really stinks by the way, is that both software market covertability of the other - so the quick answer is to just flip a quick saveas copy into the other software format. I'm sure each of you have experienced the nightmare that is upon receipt. I also keep hearing burbling about i-briefs and wondering just what exactly in the world that is? I think it is a PDF format with links to all the pertinent cites and exhibits that go with. If so, then the pendulum is swinging and sadly WP demand will be moot. I say sadly only because I earned my living many a year supporting WP from 5.1 DOS up through WP9, then recognized Word was fast taking over and I decided to "WordUp" before I found myself left behind. Truthfully, I hardly miss WP and I guess from what I hear, Microsoft owns it now anyway - they're just waiting for the anti-trust lawsuit to resolve so they can do what they will with it. I do wonder that will be. Perhaps the courts will have no more WP to cling to.

  7. #7
    5 Star Lounger
    Join Date
    Dec 2000
    Location
    Tallahassee, Florida, USA
    Posts
    901
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: User Templates Mapped to Network

    [img]/w3timages/icons/laugh.gif[/img][img]/w3timages/icons/laugh.gif[/img][img]/w3timages/icons/laugh.gif[/img]
    Good luck, and by the way...

    [img]/w3timages/icons/smile.gif[/img]Welcome to Woody's Lounge. There are several here from a legal environment... so bring on those tough questions.
    Karen

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •