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  1. #1
    Lounger
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    Word 2000 (SR-1)

    When I select print ->properties ->setup, then select the print quality I require ->press ok ->press ok, my computer hangs. This has happen recently. It does not happen in the other Office 2000 applications or any other editor that allows printing. I have removed and reinstalled the printer and office 2000 SR-1 and all updates, but the problem remains. I suspect I have a corrupt file that is associated with Word and the printer which was not deleted when either the printer or office was uninstalled. Any help in identifying this file would be most appreciated.

    regards

    Ed Harding

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Word 2000 (SR-1)

    What kind of printer? None of mine has a "Setup" button or tab. (I have only HP lasers.)

  3. #3
    Lounger
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    Re: Word 2000 (SR-1)

    I am using the HP Officejet 635

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