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  1. #1
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    Word 2000/Office XP Issues (Word 2000/Office XP)

    Our company is using Word 2000 and a client is using Office XP. The client has reported that they are unable to open the Word 2000 document. Does anyone know of this incompatibility issue and a fix for it?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Word 2000/Office XP Issues (Word 2000/Office XP)

    There should not be a compatibility problem. Is the document named with a .doc extension? Is it arriving on the other end with a .doc extension (that is, can we rule out an e-mail problem)? If so, Word should give a very specific error, and that could help track down the problem.

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