Results 1 to 8 of 8
  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Posts
    117
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Prompt to delete selected text

    Our satellite office is complaining that when they select text in Word 2000 and press the Delete key, it prompts in the message area at the bottom of the window "Delete block? No (Yes)." They have to press Enter (or I guess type Y) before it will delete the selection.

    I was unable to recreate this scenario at my computer; Word does not ask me for confirmation before deleting a selection.

    Is this an option that can be turned off?

  2. #2
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    St. George, Maine, USA
    Posts
    158
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Prompt to delete selected text

    Tools/options/general tab and turn off Help for Word Perfect Users.

    Bob_D

  3. #3
    2 Star Lounger
    Join Date
    Jan 2001
    Posts
    117
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Prompt to delete selected text

    Thank you, Bob! I couldn't have figured that out without your help!

  4. #4
    Swankgrrl
    Guest

    Re: Prompt to delete selected text

    Hello Bob D,
    I got very excited when I saw your post about turning off the "Help for Wordperfect Users" option. However--ours was never turned on, and the "Delete Block? No (YES)" message is STILL haunting us. I tried turning it on, off, rebooted, etc. I have even reinstalled Word 97 from scratch AND deleted the normal.dot file just for good measure. Do you have any other suggestions as to how to turn off the Delete Block prompt? Thank you so much.

  5. #5
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Prompt to delete selected text

    Did you check the machine(s) that are having problems or just your machine?

    This setting MUST be made to the machine(s) that are having the problems.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
    Swankgrrl
    Guest

    Re: Prompt to delete selected text

    Hello DaveA,
    Thank you for your quick response. I did indeed perform the work on the one machine that is having the problem (we're on NT). Funny thing is, when I log in as Administrator on that machine, the problem disappears. When I log in as the user, the problem is still there. I tried reinstalling Word both as Administrator and as the user and rebooted. Very weird.

  7. #7
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    St. George, Maine, USA
    Posts
    158
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Prompt to delete selected text

    When logged in as the user and Help for WP users is not checked and the problem persists then this would imply a damaged registry. See Q181471:

    http://support.microsoft.com/support/kb/ar...s/Q181/4/71.ASP

    While logged in as the user. I would first try running setup.exe /y
    to attempt to rest the data and options keys. If this fails then I would simply go into the registry and rename the Data and Options keys under Word as specified within the Q-article. Restarting word will reset these to the default settings.

    Good luck,
    Bob_D

  8. #8
    Swankgrrl
    Guest

    Re: Prompt to delete selected text

    I finally got this problem fixed--thanks so much to everyone for responding.
    Bob_D's suggestion of running setup.exe /y did not work; however, he did point me to the right place--I deleted the registry keys Data and Options and restarted Word and now the Delete key works properly again. This one was really bugging us--thank you so much.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •