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  1. #1
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    MS Word normal.dot interferes with Outlook - Why? (Office XP/2002)

    Hi,

    I have created a Normal.dot file for MS Word 2002 which creates a custom toolbar for Word.

    The problem is when the user starts MS Outlook, the custom toolbar appears as part of the Outlook window.

    I am using Windows XP and the Normal.dot file slots into the following directory:

    Cocuments and SettingsMyNameApplication DataMicrosoftTemplates

    Is there any way to stop it from interfering with MS Outlook?

    This is urgent and any feedback/advice would be much appreciated [img]/forums/images/smilies/smile.gif[/img]

    Many thanks,

    Chris

  2. #2
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    Re: MS Word normal.dot interferes with Outlook - Why? (Office XP/2002)

    Are you using MsWord as E-mail editor ?
    You can disable it in the option of Outlook.
    I don't know for 2002, but in 2000 it is in Tools | Options, Mail Format tab, Message format, uncheck the check box before Use Microsoft Word to edit e-mail messages.
    Francois

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