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  1. #1
    New Lounger
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    Need some help here. I have a (Office Xp)

    Need some help here. I have a client who's continuing to have problems in Word.
    When he opens Word, I always indicates that Document 4 is open, rather than Document 1. i suspect its a problem with what I believe is the default template, Normal.dot.
    Word continues to misbehave .
    Solutions PLEASE !

  2. #2
    5 Star Lounger
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    Re: Need some help here. I have a (Office Xp)

    I'd guess the problem is caused by undeleted temporary files. Clean out the temp-folder, and search for all files starting with a ~ (especially in the folder with the documents) while Word is not running, and delete them.

    Hope this solves it,
    <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>Klaus

  3. #3
    Platinum Lounger
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    Re: Need some help here. I have a (Office Xp)

    I've sometimes had this when Word crashes, but leaves itself running invisibly. Ctrl Alt Del, Task Manager, Processes, and delete any instances of Winword.exe (or just reboot).
    Subway Belconnen- home of the Signboard to make you smile. Get (almost) daily updates- follow SubwayBelconnen on Twitter.

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