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  1. #1
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    users autorecover option is unchecked & cleared (Word97 sr2a)

    HIya
    we have autoexec code which sets our word environment.
    So it sets AUtoRecover every 10 minutes.

    I've noticed that for some users that the autorecover option is unchecked & obviously as a result there is no time, therefore there are no autorecover files created & this concerns me.

    One would initially think that maybe the users pc's
    may have crashed while working in word - therefore ######ing up the autorecover settings - but this is'nt true.

    Has anyone any experince with this or know of anything which may impact on the autorecover settings
    thanks in advance - regards Diana

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: users autorecover option is unchecked & cleared (Word97 sr2a)

    Are the users defeating the AutoExec macro in some way, such as holding the Shift key? Or starting Word with a /a or /m shortcut? What you are doing seems right, so I have to suspect that for some reason the macro is not running.

  3. #3
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    Re: users autorecover option is unchecked & cleared (Word97 sr2a)

    Hiya
    the thing is their autorecover is set to 10 minutes.
    The next morning they logon the autorecover is unchecked.
    The users arent bypassing the code in some way
    as you suggested with holding down the shift key.

    I changed my autorecover time to 2minutes & it retained the settings in word for quite some time.
    it actually happened to me this morning - & I'm not short cut key orientated, & the users its happening to are'nt keyboard orientated at all.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: users autorecover option is unchecked & cleared (Word97 sr2a)

    I have another theory. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> The AutoRecover minutes setting is stored in the registry, at:

    HKEY_CURRENT_USERSoftwareMicrosoftOffice9.0WordDat aSettings [Word 2000]

    at the 309th position. If the user does not have permission to modify the registry, or there is some other policy pushed down from the logon server, then that could be overriding the AutoExec setting somehow. That is a bit beyond my knowledge.

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