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  1. #1
    New Lounger
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    Office XP upgrade (Office XP)

    Hi all-
    I have a machine that came with Office XP Small Business factory installed. Upon upgrading with Access 2002, no current valid software is recognized to enable "upgrading". I think I remember this being addressed in WOW or somewhere here. Can anyone refresh me?
    Thanks-
    Eric

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Office XP upgrade (Office XP)

    I don't have a retail package of Access 2002 Upgrade, but I do have a retail package of PowerPoint 2002 Upgrade. The latter requires any flavor of Office 97 or Office 2000, or PowerPoint 2000. It does not "upgrade" any flavor of Office XP. Most likely, Access is the same. Bummer.

  3. #3
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    Re: Office XP upgrade (Office XP)

    One can NOT use a upgrade package for a program that is NOT installed on the machine. Since your copy of Office XP does NOT include Access and you do NOT have a earlier copy (97 or 2000) you are NOT to use a upgrade version. This is how it has been for some time for most of the different SW companys and NOT just MS.
    Sorry.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  4. #4
    New Lounger
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    Re: Office XP upgrade (Office XP)

    Thank you for your time and help. I've resolved the issue.
    ~Eric

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Office XP upgrade (Office XP)

    Actually, in Office 2000, MS did include the less full-featured Small Business Edition (OEM) version of the Office suite as a qualifying product for the Access and PowerPoint upgrade packages. We purchased and installed many of each with absolutely no problems or qualms. I'm very sorry to see the change, since it means we are under great pressure to buy Office Pro OEM from the get go (or buy the machines with Works and volume license Office from MS).

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