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2002-03-21, 13:53 #1
- Join Date
- Feb 2002
- Berlin, New Jersey
- Thanked 0 Times in 0 Posts
Disappearing HP 1200 Printer (Win XP Home)
I have a client that just bought a brand new Dell system with WinXP Home on it and a HP Laserjet 1200.
It has been a month now and for the most part everything is fine but 3 times now after turning the comp on in the morning there is a loss of communication with the printer. If you reboot...it all goes back to normal.
Once or twice...no big deal but she is all over me fearing that this will continue to happen.
I have checked MS Technet and HP's web site. No soap.
It is connected via parallel port and all the settings are set per a HP tech rep. The bios setting is on EPP.
Anyone have any experience with this or have any suggestions. She has a DOS program and must be connected via parallel port. No option there.
Thanks in advance