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  1. #1
    5 Star Lounger
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    Compaq Shutdown Problem

    A Compaq 2275 running WIN 98 - when you shut the system down - it restarts immediately. Only way to shut it down is pull the plug?? Any ideas??

  2. #2
    Uranium Lounger
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    Re: Compaq Shutdown Problem

    A favorite support topic of Microsoft's apparently. Does this link help out at all?
    -Mark

  3. #3
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    Re: Compaq Shutdown Problem

    Have you tried going into CMOS and disabling to Power Saver feature? Also, if you are running Win98 you may have trouble because of the number of mapped drives or peripheral devices that Win98 is disconnecting from during shutdown.
    If all else fails, create a shortcut to this and it WILL shutdown the pc.
    c:windowsrundll.exe user.exe exitwindows

  4. #4
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    Re: Compaq Shutdown Problem

    how do you create a shortcut to the command?

  5. #5
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    Re: Compaq Shutdown Problem

    go to your desktop screen, right click anywhere on the background, select 'new' then select 'shortcut'. then give it the path statement i posted earlier.

  6. #6
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    Re: Compaq Shutdown Problem

    I tried your SHORTCUT and nothing happens. I click on it and it just sits there?????

  7. #7
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    Re: Compaq Shutdown Problem

    do a 'file find' for that exe and then use that path to get it to work, mine may have had a typo in it...but it will work.

  8. #8
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    Re: Compaq Shutdown Problem

    i am having no luck. I found the rundll.exe in the windows directory. Adjusted the shortcut to read C:windowsrundll.exe user.exe exitwindows When I click on it, nothing happens????

  9. #9
    Uranium Lounger
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    Re: Compaq Shutdown Problem

    The shortcut should read RUNDLL32.exe,user,exitwindows - make sure that you have the commas in there, and are referencing RUNDLL32 and not RUNDLL.

    All this shortcut does is to invoke the same function as the start menu's shutdown command from an icon - but it may work since it doesn't involve EXPLORER.EXE in the process of getting there.
    -Mark

  10. #10
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    Re: Compaq Shutdown Problem

    Hey Mark

    Should the shortcut read as follows:

    C:/windows/rundll32.exe,user,exitwindows

    I tried it and I get the message that the file can not be found????

  11. #11
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    Re: Compaq Shutdown Problem

    Zoinks! I screwed up the text. So much for memory, eh?

    It should read: %systemroot%RUNDLL32.EXE user,exitwindows

    The first comma was incorrect - hence the "file not found" message. Oy. If you're curious, I stumbled onto this handy dandy reference on the web, which details many of the available options that can be referenced with this command.
    -Mark

  12. #12
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    Re: Compaq Shutdown Problem

    almost...too many commas. paste this into the path statement for your shortcut and see if it works:

    C:WINDOWSRUNDLL32.EXE user,exitwindows

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