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  1. #1
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    Messages moving to folder (Outlook 2000 sr1)

    One of our users has a situation where an occasional message will automatically be moved to the Deleted Items folder and marked as read. Twice this has been a message to a huge group of people with the same subject line each time. I have checked and rechecked his rules and there doesn't seem to be any that would trigger such behavior. Anyone have any ideas?

    Jane

  2. #2
    2 Star Lounger
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    Re: Messages moving to folder (Outlook 2000 sr1)

    jfrasier:

    Are the messages automatic responses/requests of some sort? I.e., a return-receipt or a meeting request...if so, perhaps the user has automatic processing on. Check Tools|Options|General|Advanced E-Mail Options|Tracking and see if they have automatic processing of requests/replies activated.

    That's really my only thought...

    klyjen

  3. #3
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    Re: Messages moving to folder (Outlook 2000 sr1)

    Thanks. They are just regular email messages, not automatic responses/requests.

  4. #4
    Platinum Lounger
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    Re: Messages moving to folder (Outlook 2000 sr1)

    turn off all rules - it's likely a junk mail rule catching the message.

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