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  1. #1
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    Physical Memory Dump (Windows XP Home Edition)

    Can anyone tell me how to fix a problem I am having when I am downloading. A blue screen comes up and tells me it's dumping physical memory and I have to reboot. I believe it's called a Stop Error. I have tried resetting the bios several times, but it persists on doing it. Anyone who has an idea, please help, I am frustrated.
    Nancy

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    Re: Physical Memory Dump (Windows XP Home Edition)

    There are two things at work here, one significant and not so significant.

    You are indeed seeing a STOP error if the screen reads STOP: message_text_bad_thing_happened 0x000000CA or something to that effect.

    Thing #1 (the significant thing): You really need to determine what is causing this problem. STOP errors are bad news and indicate an underlying problem that needs to be addressed. Resetting the BIOS will not help; write down the error message and the error code: 0x0CA is an abbreviated form that will save you some time.

    Thing #2 (the not so significant thing): the memory dumps take a little extra time and are useless to you, and just about everyone else. They also take disk space. You can disable this by right-clicking on My Computer, selecting Properties, and then click on the Advanced tab. There is a button underneath where it reads "Startup and Recovery" that says settings.....in there you will see the controls for the size of the memory dump (Write debugging information). My recommendation is to set it to "None" .

    Post the error that you are getting on the STOP screen and we'll see what we can do to help figure it out.
    -Mark

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Thanks, Mark. I set the memory dump to none. What I also did was free up physical memory and cleared Temp, Temporary Internet Files, Cookies, and IE Content, and compressed files. I am not getting the error message now, but when I get it again, I will try to do a copy/paste.
    Nancy <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

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    Re: Physical Memory Dump (Windows XP Home Edition)

    I very much doubt that you will be able to do a copy/paste of a Stop error. You will need to revert to pencil and paper to capture the data on a blue screen - although I have found that a good digital camera doesn't do too bad a job <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    StuartR

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Actually copy/paste was just a figure of speech. I was probably going to write it down, and then type it up in Word and then copy/paste it from Word to here.
    Thanks Stuart <img src=/S/hello.gif border=0 alt=hello width=25 height=29>

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    Re: Physical Memory Dump (Windows XP Home Edition)

    OK; HERE IT IS THE SAME STOP ERROR I HAVE BEEN GETTING.

    Here is my answer to some of the comments in this stop error. I definitely have adequate disk space. No driver was identified in the Stop Message. I do not know how to disable shadowing and caching in the BIOS memory options. And, I do not know what I am supposed to remove or disable in Safe Mode. Can anyone help?

    A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you have seen this stop error screen restart your computer. If this screen appears again follow these steps:
    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable composition, restart your computer Press f* to select Advanced start up options and then select Safe Mode.

    Technical Information:

    Stop: 0x0000008E (0xC0000005, 0xBF9C534D, 0xF3E69A48, 0x00000000

    nv4_disp.dll

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Doing a Google search, "nv4_disp" appears to be related to the NVida GeForce graphics board. What is your grapghics board?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Aye, it's your video driver. Specifically, an Nvidia graphics card in your computer. Do you recall what you were doing at the time of the crash - any graphics intensive programs running, anything that might have been using DirectX?

    Ignore the mention of "shadowing and caching" for now. The best thing to try is updating your video drivers. You can grab them at the manufacturer's website (Dell, etc) or if you have a third party graphics card, or even a PC built by a manufacturer that doesn't supply driver, you can also download them from Nvidia's website.
    -Mark

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Windows XP Update Catalog (Microsoft website) listed 45 "Nvidia Display Drivers", often with the same version numbers but different sizes and without any other descriptions.
    Isn't it beautiful and user-friendly?

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    Re: Physical Memory Dump (Windows XP Home Edition)

    That, to me, is a darned good reason to avoid getting the drivers from them!! I presume that those are also the "default" drivers that are WHQL certified and don't enable specific features. Stable, maybe. User friendly...... <img src=/S/puke.gif border=0 alt=puke width=60 height=15>

    I believe the latest reference version of the XP Detonator drivers is 28.32, which is what I have been using. I did have to boot into the recovery console and delete every instance of NV4*.* to ensure that the drivers updated, because I too had problems with an occasional blue screen which listed NV4_DISP.DLL as the cuplrit. Not something for the faint of heart, that practice, but I haven't seen a blue screen since - so why can't NVidia's installer accomplish the same thing??
    -Mark

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Wait, before you determine it is the video driver, all I was doing was listening to mp3's off KaZaA and the spyware on that program from brilliant has been deleted. I have an HP. I will go to HP to see if there is an updated video driver, but what if there isn't.

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Where do I find that out?

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Listed below is the only update for my computer as far as drivers. I didn't see any video driver updates


    Pavilion Amazon BIOS Update(English (American), Francais, Svenska)





    Step 1: Do you need to update?

    Release date: 26-Nov-2001 Version: 3.11


    Why do I need it?
    This is the latest BIOS revision for the Amazon motherboards. Improvements include:


    Improved Power Supply controlled signal function.
    Updated CPU stepping U-code.

    How do I get it?
    Click the 'Download Now' button on this page.

    What do I do with it?
    This install will need to be done in two stages:


    creation of a boot floppy
    installation of the BIOS update
    Create a boot disk in Windows Me:
    Click Start, Settings, Control Panel, then Add/Remove Programs.
    Click Start Up Disk, then select Create Disk.
    Insert a blank floppy in the A: drive and click Ok.
    The boot disk will be created at this time.

    Create a boot disk in Windows XP:
    Click Start, My computer.
    Right-click the floppy disk drive (A<img src=/S/smile.gif border=0 alt=smile width=15 height=15>, then click format.
    In the format window, select the create an MS-Dos startup disk option.
    Click Start, then OK.
    When the Format Complete message appears, click OK, then close.
    Installing the BIOS update:
    Go to where you have stored the BIOS update file and double-click it.
    It will self extract and store itself in a directory on your hard drive called 'HP'.
    Once the extraction is finished, leave the boot disk in the A: drive and restart your PC.

    Choose Minimal Boot and press Enter.
    Type C: and press Enter.
    At the C: prompt, type cdbiosupdt and press Enter.
    Type biosupdt and press Enter.
    Once the installation is finished, remove the boot disk from the A: drive and reboot your PC.

    As the PC begins to boot, press F1 to enter Setup.
    Once in Setup, press F5 to reset the BIOS defaults, then press F10 to exit setup and save your changes.
    Press enter [yes] to close this panel.

    The computer will finish booting. The installation is complete.


    Step 2: Does your system fulfill the following requirements?


    Operating system(s):
    Not applicable



    Step 3: Obtain your software:
    download file(s) to install later:

    Download Parts 1-1 amaz_311.exe (229K)

  14. #14
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    Re: Physical Memory Dump (Windows XP Home Edition)

    It's definitely the video driver - I've had the same problem. I asked if you were doing anything graphic intensive simply because it can exacerbate a problem that might otherwise go undetected. Kazaa doesn't make much use of the video subsystem, but it is most definitely a CPU hog and will noticeably slow down even the fastest of systems. I don't think it a likely culprit (FYI, there is a spyware-free version of Kazaa at http://www.kazaalite.tk).

    If HP doesn't list an updated video driver, head over to Nvidia's website and download the latest reference driver for Windows XP. Prior to installing it, make sure that you disable any virus programs that may be running. And also, since I am of the school of paranoia, I usually reboot into VGA mode before installing a video driver, just to be safe. Microsoft and all the rest of the software developers can issue all the assurances they want about not needing to do such things, or even rebooting, but old habits die hard. And caution never cost me a cent!
    -Mark

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    Re: Physical Memory Dump (Windows XP Home Edition)

    Thanks. I downloaded the driver but didn't install it. I know how to reboot into Safe Mode. How do I reboot into VGA mode?

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